Hardee’s
$ • Fast Food, Burgers
Hours:
1787 Venture Dr, Ottumwa
(641) 682-1179
About Hardee's
Customers' Favorites
Hardee's Reviews
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ate there about 7pm. tonight. my bun on my burger was so hard around the edges that i could not chew it. also was no kind of sauce on burgers. we ordered 3 total. was very disappointing and for the last 2 hrs. my stomach has been churning big time. the kids got fries that were fresh and good but we will never eat there again. it's sad to pay $22 just to get sick from the food. I will be following up with corporate.
My daughter and I visited yesterday and we both ordered roast beef. It wasn't what I remembered their roast beef to be. I used to enjoy it. Not this time. Plus, my daughter's sandwich had a hair in it. 🤢We left hungry. Probably won't be back.
first the manger could do her job and quit lying to customers havin an employee throw a pen at my wife.
I had a coupon for a big roast beef small combo for 4 dollars and get home and had a child size roast beef which they dont even sale a small child size roast beef then lie some more about it and then wife goes to get money back like they said they would do then they try to put it on a gift card then all employees went outside while there was customers waiting inside. so if...read full review
Ratings
Menu
Hours
| Monday | 5:30AM - 10PM |
| Tuesday | 5:30AM - 10PM |
| Wednesday | 5:30AM - 10PM |
| Thursday | 5:30AM - 10PM |
| Friday | 5:30AM - 10PM |
| Saturday | 5:30AM - 10PM |
| Sunday | 6AM - 10PM |
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Hardee's offers a warm welcome with friendly staff, including cheerful employees like Esebia and Rob, who provide exceptional customer service. The restaurant's cinnamon rolls are a highlight, with many enjoying their sweet and delicious taste. Guests have noted the very clean environment and professional appearance of the employees, describing it as the best fast food experience in a long time. However, some diners have mentioned a disappointing atmosphere while dining in, feeling it lacks a welcoming feel. Service can be inconsistent, with some customers waiting for extended periods before being attended to. There have also been reports of issues like the Diet Coke and root beer being mixed up, which has not been fixed despite multiple mentions. On the other hand, Esebia's enthusiasm and Rob's cheerful demeanor bring smiles to visitors, and their recommendation of the Hardee's app is appreciated by new customers. The food, including the cinnamon rolls, is consistently good and fresh. Overall, Hardee's has potential but needs to improve its in-store experience, fix service inconsistencies, and address specific issues to enhance customer satisfaction.