Hardee’s

Name: Hardee’s
Address: 1787 Venture Dr, Ottumwa, Iowa, 52501, US
Telephone: (641) 682-1179
Price range: $
Rating: 3.7

$ • Fast Food, Burgers

Hours:
1787 Venture Dr, Ottumwa
(641) 682-1179

Menu Order Online

About Hardee's

Hardee's offers a warm welcome with friendly staff, including cheerful employees like Esebia and Rob, who provide exceptional customer service. The restaurant's cinnamon rolls are a highlight, with many enjoying their sweet and delicious taste. Guests have noted the very clean environment and professional appearance of the employees, describing it as the best fast food experience in a long time. However, some diners have mentioned a disappointing atmosphere while dining in, feeling it lacks a welcoming feel. Service can be inconsistent, with some customers waiting for extended periods before being attended to. There have also been reports of issues like the Diet Coke and root beer being mixed up, which has not been fixed despite multiple mentions. On the other hand, Esebia's enthusiasm and Rob's cheerful demeanor bring smiles to visitors, and their recommendation of the Hardee's app is appreciated by new customers. The food, including the cinnamon rolls, is consistently good and fresh. Overall, Hardee's has potential but needs to improve its in-store experience, fix service inconsistencies, and address specific issues to enhance customer satisfaction.