Chick-fil-A
$ • Fast Food, Salad, Chicken Shop
Hours:
1331 Flammang Dr, Waterloo
(319) 233-0274
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
Horribly slow service and waited longer than we’ve ever waited for food at a Chick-fil-a. Terrible terrible decision to get rid of the front counter help. Won’t be back until you fix it.
We arrived and stood in front not knowing they changed their order process and got rid of their front registers. We had to finally get someone’s attention. She gave us a menu and table marker. We were told to have a seat. We then waited another 10 mins and finally just ordered online from our table. Really bad idea getting rid of registers. Definitely not fast food anymore.
Ratings
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 10PM |
| Thursday | 6:30AM - 10PM |
| Friday | 6:30AM - 11PM |
| Saturday | 6:30AM - 11PM |
| Sunday | Closed |
Chick-fil-A offers a variety of delicious chicken dishes that may not appeal to everyone. The drive-thru is a recommended option for a quick experience. The restaurant is kid-friendly, with a play area and Christmas-themed activities. There is ample parking space and convenient wheelchair accessibility. The service is excellent, the food is tasty, and the staff is polite, making it a great stop for all.
The restaurant is often described as "the goat" and as good as homemade grandma's cooking, with the waffle fries and Chick-fil-A sauce being a particular highlight. The restaurant is consistently amazing, with kind and helpful staff who are always happy to serve. The food is delivered hot and fresh, and the delivery people are also described as nice.
While the overall experience is positive, there are a few areas for improvement. The parking lot can be cramped, especially during rush hour, and one customer noted that their order was not prepared as requested, with the fries being salted despite a request for them to be unsalted. Additionally, the customer observed some unprofessional clutter in a corner of the restaurant.