Customers` Favorites
Customers` Favorites
“Love their bread and sandwich dressings but then there’s the rich soups and cookies. Never disappointed 🤤🥪“
Customers` Favorites
“I went here for a light dinner since most of my first options were closed.I’m going to guess it was just the end of the day but the drink machine needed some cleaning. The floors near some tables near the walls weren’t much better.Fortunately, the sandwich I got - the Turkey Bacon Ranch - tasted good. The pickle spear was pretty crisp and not dripping with brine (I’m thankful for that).Overall, this Firehouse Subs did a good job on food but I hope they can improve their cleanliness.“
Customers` Favorites
“Sandwich tasted fresh, delicious, clean! Good atmosphere, friendly stuff 🦋💕“
Customers` Favorites
“Wanted to wait until I visited this new location at least four times before giving an honest review. Well, after four visits are not completed, I will say that the staff and owner of this place are doing things the right way! I used to be a subway and Jimmy Johns customer, but after visiting this location multiple times, I am now a Jersey Mike's customer. The owner is really outgoing and easy to talk to, making things more relaxing once the order is being processed. The staff that prepares the food are friendly also, and they aim to please as much as possible (within reason). The sandwiches are built with care, not sloppily put together like other establishments I have visited. The facility is clean, and safety making the sandwiches is always practiced. They are also very efficient getting the order processed in a timely manner. For the near future, this will be my "To-go" place for fast food. Thank you!“
Customers` Favorites
“Great food and friendly staff!“
Customers` Favorites
“There was a sign for where you could order your meals but it wasn’t very visible so we had gotten in line for adding the ingredients and making the sandwiches (which we thought was the start of the line) but then had to go back to the front to order. Very crowded don’t recommend going during the weekend especially lunch hours. Their internet was down so they could only do charges up to 25 dollars one at a time. The kimchi Philly was delicious. The associate who made our sandwiches and took payment was helpful and efficient“
Customers` Favorites
“Kevin was fantastic tonight but he was the only staff who was working. I am not sure what happened but a staff member should never be alone especially during a rush. Kevin was quick paced and kind as he got everyones orders made. Jimmy Johns this is unacceptable. Other locations should jump in to help and send team members as customers were waiting over 30 minutes for their orders. The low stars are not due to Kevin as he was great. They are due to leaving a staff member alone without proper help.“
Customers` Favorites
“I've been frequenting this Subway more often these days. This is one of my Go-To Subways.
I have tried Subways at quite a few places in Des Moines.
And, I can say - by far - this is the bets of the lot - both in terms of service and quality of food.
The staff is amazing. All of them do a wonderful job.
Rohin (or Arun) - He has been the one who takes care of my order most of the times. Very nice person, humble, with a great attitude, great listener and customer focused.
Jen - She is an amazing woman. Pleasant attitude, very attentive.
Rocky - He is another wonderful staff. Great service and nice friendly attitude.
Being a vegetarian, my options are limited. But, the staff makes sure that their hands are clean and washed and they take proper care of my dietary needs.
And, Rajesh - he is the owner and manages this outlet quite well.
Friendly attentive
All the staff members are very attentive to your choice of options and they ensure that you get the best sandwich.
The interior is clean all the time. The Bread and cookies are always fresh.
I have never been disappointed here.
Overall, Amazing Customer Service !“
“I picked up my to go order and the person that was just handling food finished with the food and with the same gloves on came to the register and handled my money. I had to ask him to please take his gloves off since he was just making food. Please train your employees better hygiene if they are going to do all jobs to swap gloves every time. Also he had somewhat long hair and wasn't wearing a hair net.“
Customers` Favorites
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“This place is incredibly well run! Excellent customer service and welcoming attitudes. Orders came out correct and the employees were quick and on top of things. No name tags, so I can’t call out the two that specifically stood out but they are doing a wonderful job here!“