Cold Stone Creamery
$ • Ice Cream, Custom Cakes
Hours:
2019 S 25th E, Ammon
(208) 522-3347
Cold Stone Creamery Reviews
Ice cream is so good!Cleanliness is so poor due to lack of training (majority of all hired employees are teenage girls- who need training as it's their first job).No management is the main cause of poor customer service. It's run from a far by owner. I highly discourage young girls working for the owner of Ammon, Rexburg, and Pocatello. He screams and insults them. They are disrespectful employers.Only one employee working during the day shift - a terrible time to go. Quality...read full review
Normally, no complaints, but today I got a carmel apple, and the apple was obviously past its prime and had a fizzy-about-to-go-bad taste. So i took the apple back after a few bites and exchanged it. The second apple was about the same. Apparently, all the apples are being kept on the shelf too long. I'll just eat this and then stear clear of the carmel apples from now on.Update, 3 minutes later, I just took a bite of the apple near the center and had to spit it out because...read full review
Ratings
Menu
Hours
| Monday | 12 - 10PM |
| Tuesday | 12 - 10PM |
| Wednesday | 12 - 10PM |
| Thursday | 12 - 10PM |
| Friday | 12 - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | Closed |
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We expected to wait a little bit because we came in an hour before closing, and they’re one of the few ice cream places open late, but we didn’t expect to wait in line for 15 minutes. The girls behind the counter took a long time to make the orders because they were distracted by their own conversations. Our ice cream was given to us with ice cream dripping all down the sides. The spoons we were given had dried ice cream spilled on them, as did the work stations behind the...read full review