Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
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Cold Stone
Cold Stone Creamery Reviews
152 ratings
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We ordered a cake for my daughter's birthday and it was awesome! She loved it! Looked professional and tasted delicious! Very friendly and helpful staff too!
I added the flamingo parts!
I added the flamingo parts!
It was so fun to take the kids there and go inside to have some yummy ice cream. 😍
madison was really nice. been here quite a few times and friendly helpful staff! however, tonight there was a young boy working who yelled at an employee and called her “ole miss” (or something like that) and told her to “get outta here, go wash the dishes in the back” while he was standing around doing nothing. when we told him he could be nicer he laughed and stayed “i’m the manger”. classes young boy harassment that isn’t being...read full review
Hours
| Monday | 12:15 - 9:45PM |
| Tuesday | 12:15 - 9:45PM |
| Wednesday | 12:15 - 9:45PM |
| Thursday | 12:15 - 9:45PM |
| Friday | 12:15 - 10:45PM |
| Saturday | 12:15 - 10:45PM |
| Sunday | Closed |
Cold Stone Creamery is a family favorite known for its delicious ice cream and exceptional service. Employees like Brittni provide kind and helpful attention, especially when it comes to sampling flavors. Many customers enjoy the ample seating inside, making it a great place to spend quality time with loved ones while enjoying treats. The Mega Despicamallow special, linked to Despicable Me 4, has received positive remarks for its unique Lucky Charm Marshmallow flavor.
However, there are some concerns regarding management and staffing, particularly on busy days like the 4th of July, when only one employee was present. This has led to longer wait times and challenges in service, which can vary depending on the time of day. Despite these issues, the ice cream remains highly recommended for those who prioritize taste.
Another customer expressed disappointment with a DoorDash order, where their cake batter ice cream was mixed with brownie pieces to the point that it resembled chocolate ice cream instead. The order arrived upside down and leaked, causing frustration for the customer who typically enjoys their experience. Overall, while Cold Stone Creamery has its strengths, customers hope for better management and training to enhance the overall experience.