Customers` Favorites
Customers` Favorites
“The subs and salads are great!😋“
Customers` Favorites
“wowza! great staff, food, and service!“
Customers` Favorites
“Good sandwiches and food! Happy they have gluten free bread options. Everyone is super helpful and speedy service. Music is a little too loud, could be turned down a bit. But happy we have a JM in Caldwell!“
Customers` Favorites
“I frequent this Jersey Mike’s often, and the customer service has always been great. However, my recent visit stood out in such a meaningful way that I wanted to share it.
An elderly gentleman came in believing he had placed an online order, but it hadn’t actually gone through. The staff kindly helped him complete the order and quickly made his sandwich. When he realized it came with toppings he didn’t want, he became frustrated. Instead of brushing him off, the young man who is often behind the counter slicing meats (possibly a manager) stepped in with patience and professionalism.
He calmly explained how the online ordering system works, reassured the gentleman, and even remade the sandwich exactly the way he wanted. He took the time to walk him through what went wrong and how to avoid the issue in the future. Watching him de-escalate the situation with so much kindness was truly touching for me and my daughter to witness.
Unfortunately, genuine customer service like this is rare these days, so I want to give kudos to that young man and the management team. Excellent job!“
Customers` Favorites
“My boyfriend literally can’t fit the sandwich in his mouth there’s so much lettuce. He always asks for extra lettuce at other sub shops and is often come up short handed, so this is huge. I myself had a bangin’ toasted BLT that hit the spot. Service was quick, clean, and accommodating for the middle of a long roadtrip with good parking for a big truck.“
Customers` Favorites
“Great subway to stop by at .. Miss Cedillo was very helpful and super sweet, she got me in and out pretty quick which is always a plus when getting out of work and just wanting to get home.. definitely recommend this location specially out of a the other ones I’ve been to around this area …“
Customers` Favorites
“Love this place. Best subs“
Customers` Favorites
“Really sweet girl on the sandwich line on 4/3 at 2pm. Best service I’ve gotten at a subway in a while. Especially compared to some of the other employees at this location who are typically very rude. I hope she gets recognition for actually being good at her job!“
Customers` Favorites
“Love the staff there. They are always trying to do their best despite being very understaffed. The staff at this location deserve all the tips and patience they can get. They work hard to master the art of sandwich making, only to get paid $4.75 over the State of Idaho's minimum pay wage.“
Customers` Favorites
“I had an absolutely outstanding experience at the Subway on 2nd St, and it’s all thanks to Shannon and Alakai. From the moment I walked in, they made me feel like a genuinely valued customer. Their kind and thoughtful attitude stood out immediately—they were warm, attentive, and truly took pride in every part of the service.
Shannon was incredibly patient and personable, making sure my order was exactly how I wanted it while keeping a friendly conversation going. Alakai put so much care into crafting my sandwich that it honestly looked like something straight from an ad—fresh, neat, and made with real attention to detail. It’s rare to find employees who take that much pride in their work these days.
Both of them worked together seamlessly, creating one of the best customer service experiences I’ve had in a long time. They turned a simple stop for a sandwich into something genuinely enjoyable. Shannon and Alakai deserve to be recognized for their exceptional professionalism, kindness, and the positive environment they create for customers.
I’ll definitely be returning thanks to them! Highly recommended.“
Customers` Favorites
“Another great sandwich and dining experience at the Blaine Stree Caldwell Subway shop. Thank Aali for me. She is a very pleasant, cheerful and friendly person who obviously cares for the quality and service she provides. Subway should have her teach others how to make people happy. Good job Aali. Good job Subway.“
Customers` Favorites
“My husband and I stopped in for a sandwich for y husband. We were greeted right away by the two ladies working. Came to find out that they were the manager (Connie) and Marie. Both were very friendly and helpful as my husband is very picky on how his sandwich is made. Marie was very patient with him. This was our first time here and we will stop in again the next time we are in the area.“
Customers` Favorites
“I had a great time checking out that cute guy at the drive-through, Miguel. I asked for his number, but he said he had a girlfriend :( I definitely will be returning, maybe in a few months to see if they have broken up. The sandwich was also good I guess.“
Customers` Favorites
“My grandma in law (80 year old) and me (8 months pregnant) went in today with a long order of 6 sandwiches, the gentleman that served us was very patient and understanding even as the line grew behind us. He also brought the bag out because he thought neither I nor my grandma should carry the heavy bag out to the car. He was the nicest subway employee I've ever been around. He deserves the biggest raise and the biggest shout out. Date was Sunday August 24, 2025 at 5:45pm. I didn't catch his name but he was a 17 year old“
Customers` Favorites
“There is this guy named Nate i am pretty sure he’s the shift lead.. he is so sweet and makes the best sandwich’s. out of all the subways i have been to this is far one of the best ones they taste so good and make perfect. nate is super sweet. i only want him to make my sandwiches for now on. will definitely be my go to subway“
Customers` Favorites
“Delicious sandwiches, a little on the spendy side, & tonight it was unbelievably slow instead of Freakishly fast like they advertise.“
Customers` Favorites
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“1/19/26: Another really great sandwich prepared by sandwich artists Natalie and Glory. Good job. I continue to be very satisfied by Subway and their teams.
10/28/2025: Great sandwich Diana. Pretty much the best Subway sandwich I have ever had. Thanks for putting your heart and commitment into your work. I hope Subway appreciates you. Middleton store is clean and tidy , too. Good work everyone.“