Customers` Favorites
Customers` Favorites
“I go to this Wendy’s quite often since I enjoy the food and it’s quick and easy. Often I go here either during my lunch break or for dinner sometimes. I find that often times during the day there’s not to much of a wait however the evenings it does tend to get busier and unfortunately when there is a rush at this location I do find that more errors tend to occur, as well as sometimes there being problems with the kiosk machines occasionally glitching or having problems processing transactions. Most recently when I came in to this Wendy’s for a quick evening meal, I placed my order on a kiosk and sat down, I patiently waited and had noticed that on the front monitor it said my order was ready so walked up and didn’t see an order ready yet so I stood for a moment then figured maybe they put it up early seeing as they hadn’t verbally called out the name of the order so I sat back down and waited, suddenly I noticed my order name wasn’t even on the screen anymore a few moments later an employee asked if was missing an order, I told her I was and asked if it ••••, I said no that’s not mine then she casually went back to the front counter, and at that point waited around for another couple of minutes and decided screw it and left. To avoid this situation repeating itself I would suggest closer attention to orders and customer care as well as either having the employee handling the order make sure that the right customer is getting the correct order when the order is called and/or having a way to a form of digital receipt when using a kiosk to order food. As well as having at least one staff member pay close attention to the dining area and checking up on customers especially if someone come in and looks like they have been waiting for an extended period of time.“
Customers` Favorites
“I like eating here it's clean with a friendly staff. The halibut is excellent and the hamburger is 100 percent black Angus. Prices have went up recently but prices everywhere are going up. They have the best milkshakes of any fast food chain hands down.“
Customers` Favorites
“Rigby store had experienced a bit of a stumble.. However, Lonnie, the new manager, has more than made up for it.. He has worked tirelessly to turn things around and it has made all the difference in the world.! He was polite when we called in and handled our complaint with professionalism and followed up with the courtesy call to make sure everything was done to our liking on our next visit. 5 STARS to LONNIE and all his hard work.! We will be back thanks to him.!“
Customers` Favorites
“I received a pizza today when I went to South Fork Elementary to get lunch for my son. Thank you for donation to the food program at SD251! You have no idea how much that helped us . I froze the rest for those emergency days. Thank you!“
Customers` Favorites
“Great customer service. A girl named Zoe started doing a backflip while holding my blizzard with a girl name cyndel alongside her doing a frontflip! It was amazing. 10/10. I knew you to flip the blizzard but i didnt know they train their workers to do flips too! The server zoe was very nonchalant and mysterious. The server cyndel was shaking her dreads. 10/10 service would recommend.“
Customers` Favorites
“Every time I come in im always greeted with a friendly face! Ive never had a bad experience at this location and itd always my go to spot when im late from work and need a quick bite to eat! Jaida is always super friendly to talk to and keeps it clean! Best subway in the Valley!“
Customers` Favorites
“We don’t eat here very often. It’s a treat for my grand kids. If we go, I get a fish filet. That’s my go to. I have to say though that, judging by the condition that my fish sandwiches are in when I open the container, making a fish filet must be a very difficult job. Usually, the cheese is totally hanging out of the bun and glued to the box. This time the cheese managed to stay in he bun but the fish was hanging out and almost all of the tartar sauce was in the box and not in the bun. Don’t know how much these workers make but I think they are over paid if they can’t make a sandwich and get the ingredients in the bun. Maybe more training is needed?….this is a bit tongue-in-cheek but you get my point.“
Customers` Favorites
“The Wendy’s team is a beloved part of our community, always serving up great food with a smile. Their dedication to supporting local events and giving back to the community makes them more than just a restaurant—they’re a valued partner. We’re glad to have this Wendy’s as part of our Chamber family!“
“I stop here almost every Wednesday morning on my way to Swan Valley. Everytime im greeted with smiles, hellos and genuine friendliness. They're quick, but always have time for conversation while working. The food is better than most subways. The bread tastes fresh, fluffy and not burnt like the subways in Idaho Falls. The veggies always look fresh as well. The ladies that work the morning shift all deserve corporate recognition and maybe even a raise. Keep up the good work, you're one of the best parts of my Wednesdays.“
Customers` Favorites
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“The Italian ice treats are our jam! so good, love the friendly staff & cute environment!“