“Staff is rude and insulting. Poorest customer service. Accept no responsibility for their behavior and mistakes. Instead of apologizing for making your drink wrong and requiring you to drive back there, they tell you well it wasn’t like it was on purpose. Then proceeded to lecture you. Amber especially is rude and slams the window shut in your face at the drive-through. Says if we get your drinks so often, go to a different Starbucks. I wasn’t even pissed off until I left after the return .“
“Always loved this Starbucks - great little outdoor patio area for the pleasant summer/spring days. I also liked the convenience of this one for their drive thru on my way to I-90 from Randall Road. If I had a flight from Ohare, I'd zip here at the Drive thru and usually don't have to wait more than 5 mins even with cars in front of me. It does get busy in those morning - 6:30 AM to 9AM time slots. But they do their best to get cars through.“
“My favorite Starbucks! 💚 The staff here are always so welcoming and friendly, they really make you feel at home. The service is quick even when it’s busy, and my drinks are always made perfectly (they never get my order wrong!). The atmosphere is cozy, clean, and just the right spot to either relax with a coffee or get some work done. Definitely my go-to Starbucks – highly recommend!“