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“The Chipotle at 848 N. Route 59 in Aurora (near Liberty and Jefferson) is the ONLY Chipotle I like in the Chicago suburbs. It's all about the people. At this location, the food is always fresh, everything is clean, and most amazing of all, the staff are friendly — and they actually SMILE.
The whole vibe changes when employees genuinely care about the customer experience. Maybe the team at this location should help train some of the other stores.
I always have an excellent experience here and look forward to my next visit. Thanks for all the deliciousness!“
“I've been to this location three times now and figured that was enough to leave a review. Overall, it's one of the better Chipotles I've been to. The place is consistently clean, which is more than I can say for some other locations. Portions have been solid every time—not the skimpy scoops like they used to do.
Staff-wise, they’re not rude, just seem like they don’t really want to be there. I get it, food service is rough, but a little energy or a smile wouldn’t hurt. Music is at a decent volume, not blasting like a club, which I appreciate. Only real downside is the hot sauce station—it could be cleaned and stocked a bit more regularly.
Not perfect, but definitely reliable if you're craving Chipotle.“
“I am an I am a firefighter and Every single time I order a salad bowl with extra rice extra beans, extra everything they always do me right because I went to the one in Oswego and it was very bad. I only got one scoop even though I had ordered two extra scoops and I only got like a very small portion and every time I go to Orchard, I always get the right exact portion. They go away and beyond with portions and I love that and they never disappoint. I will never be going to Oswego ever again because Orchard always will win.“
“In a world of terrible chipotles, this has stood out to me as one of their better locations in the area. I always receive fair portions and friendly service, and whoever is on the grill knows what they are doing. I will routinely go out of my way to get lunch from this location rather than the other chipotle that is around the corner from my office.“