Chipotle Mexican Grill in Naperville

“I usually avoid this place they do me dirty so much. I tried it again and noticed the price is a little more from wha i remember other locations having. But dang it was so clean today, consistent bowl and scoops. Id be very happy w a 12$ bowl for this quality. Hope it stays like this.“

“I absolutely love this location! The general manager Sam took care of me and my wife to the fullest extent. The whole team was amazing while dealing with a rush of hungry people. If you see Sam and her team I guarantee an excellent experience. Best chipotle, speaking as a former employee.“

“Despite some recent negative reviews I read here, my family and I had a very positive experience at the Chipotle on Naper Blvd in Naperville. The food was exactly what we expected from Chipotle: fresh, well-prepared, and enjoyable. The service was quick and professional, consistent with our past visits.

During our meal, an unexpected situation unfolded near our table when two customers, who were not acquainted, became embroiled in a loud verbal argument unrelated to the restaurant. It was disruptive and uncomfortable for nearby diners.

The staff handled the situation extremely well. They stayed calm and professional, and the manager stepped in to de-escalate the situation and restore order. Afterward, the manager personally checked in with my family to make sure we were okay, which we really appreciated.

I want to commend the Chipotle team for their professionalism and care in handling a stressful situation. Their response made a strong impression and reinforced our confidence in this location.“

“An employee by the name of Kaylee , makes an excellent bowl! Thank you for planning the perfect bowl for me, I requested you give me your best bowl and you did! The salsa’s amazing 😊 This location is particularly peaceful and pleasant.“