Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Burrito Bowl
Guacamole
Chipotle Mexican Grill Reviews
186 ratings
Share your opinion about Chipotle Mexican Grill
Good Mexican cuisine and contemporary atmosphere
I purposely avoid this location because it is so awful, even though it's so close. I chose the Bolingbrook location for pickup then decided on delivery assuming it would be the same location. I paid double for delivery, and they picked it up from the horrible location, my order is cold even though it's next to my house, 95% Rice, my order is wrong, the chips are stale, I wish I could give them zero stars. I cancelled the order online, and it still arrived! The chat line is totally...read full review
Disgusting and lousy location, by all accounts. The cross-contamination is awful. I’ve had to ask the server to give me scoop of guac that does NOT have cheese in it (because the container had cheese all over it), and the employee just scooped around the cheese without removing or cleaning it up. The chips taste like they’re a day or two old—consistently. And now, I just found a piece of chicken in my half eaten sofritas bowl. Don’t bother wasting your...read full review
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
Chipotle Mexican Grill offers a variety of Mexican-inspired dishes, including burritos, tacos, and burrito bowls. The staff is knowledgeable about food allergies and cross-contamination, ensuring a safe dining experience for customers with dietary restrictions. Customers frequently praise this location as the best they've visited, noting that the food is consistently fresh and delicious. The employees are described as super cool, polite, and friendly, making each visit enjoyable. Bria is especially praised for helping customers pick the best bowl and for being super friendly and helpful. The management is considered top notch, and the service has improved over time, with staff working hard to provide a great experience. Customers also appreciate that they can ask for extra rice, beans, corn, or cheese at no extra charge, which adds to the overall satisfaction. The fast lane pickup is quick and convenient. Some customers feel the steak can be chewy or fatty, and a few have noted that staff seemed unhappy during one visit. When a loud argument broke out between customers, the staff stayed calm, and the manager checked in with guests afterward. While some concerns have been raised about the presence of employees' children during work hours, the overall atmosphere is positive. The restaurant's cleanliness and excellent service make it a favorite spot for many.