Dunkin'
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About Dunkin' Donuts
Dunkin' Donuts Reviews
Went in just to order an iced coffee and both the front register and self-order kiosk weren’t working right. Instead of telling me too bad go try another Dunkin’, the kind lady working gave me the iced coffee free of charge. Cost them $3 today but will be back often due to this great customer service.
Came in and made my order at the kiosk. Stepped outside for a second. I went back in to pick it up up. I left and after about 2 blocks away I saw a part of my order was missing. Turned around went back explained the situation. Good thing the bag had the receipt attached for proof. A nice friendly gentleman T and Lady Felicia made things right. Corrected the order. I walked out happy with my complete order. Great customer service and support. Heads up, everyone makes mistakes....read full review
My recent visit to Dunkin’ was brief, but it left a great impression. The staff was friendly, and the atmosphere felt warm and inviting, almost like being at home. Even though I was just in and out, the positive vibe made me want to come back and stay longer. I’m definitely looking forward to dining in soon and enjoying more of that welcoming ambiance. Great experience overall!
Dunkin' is a conveniently located restaurant, although parking can be a challenge. The service has significantly improved, with efficient and friendly staff. Customers have reported that food is ready as ordered, and the manager is welcoming. Despite the unappealing appearance of the food, it has been described as tasting good. One instance of exceptional service included employees going out of their way to reduce any inconvenience for a customer who had forgotten their debit card. Recently, a kind lady even gave away an iced coffee when the self-order kiosk was not working. Another customer shared a positive experience where staff members, including a friendly gentleman and Lady Felicia, quickly corrected a missing item from an order. This demonstrates that they are willing to help and fix mistakes with a smile. The atmosphere is warm and inviting, making it feel like home. Although the restaurant may not be a top choice for some, it has been noted that it is a decent option for Dunkin' cravings, especially with the great customer service.