Hannah’s Bretzel

Name: Hannah’s Bretzel
Address: 66 W Randolph St, Chicago, Illinois, 60601, US
Telephone: (312) 621-1111
Price range: $
Rating: 3.4

$ • Sandwich Shops

Hours:
66 W Randolph St, Chicago
(312) 621-1111

Menu Order Online

About Hannah’s Bretzel

Hannah's Bretzel is a popular restaurant with several locations in the area. While some customers have been pleased with the quality of the ingredients and the overall experience, others have expressed disappointment with the service and the presentation of the food. Many customers praise the top-notch ingredients used at Hannah's Bretzel, especially in their sandwiches, which are delicious and made with care. The restaurant uses tasty, sustainably sourced ingredients and simple, eco-friendly packaging, which is much appreciated.

Some customers have shared positive experiences with the service, noting excellent support during last-minute catering changes, with staff helping to ensure timely delivery and correct orders. Customers also enjoy supporting this locally run, hometown business, considering it one of their top go-to lunch spots when downtown. Vegetarian options are appreciated, with some customers loving the two or three vegetarian choices, though they would like to see more added to the menu.

However, there have been complaints about the pretzel buns, which some find too narrow to hold all the fillings, making the sandwich messy to eat. Service issues have also been reported, including lack of communication, missing or cold ingredients, and limited attention to detail, which have affected the overall experience for some guests. Some customers have encountered difficulties with seating and menu clarity at certain locations, leading to disappointment and reluctance to return, though many remain loyal and hopeful for improvements. Despite these issues, Hannah's Bretzel continues to be a favored spot, with customers appreciating the quality and supporting the local business.