Starbucks Coffee Company
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Starbucks Reviews
170 ratings
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This place is horrible. I waited for the staff to finish their conversation about leaving early . I never got acknowledged by all four employees and to top it off they helped a person after me. I just walked out. Came back to get a manager’s name or buy card and was told they don’t have one. A staff member just laughed and through gang signs. I was then threatened with calling the police like I was doing something bad. Photos attached. Poor customer service ever. Very...read full review
Horrible customer service and rude employees
the employees were very nice and friendly and it was clean and quick but the coffee was quite bland and the tomato mozzarella sandwich had no tomato on it so my lunch was just cheese and pesto on bread
Hours
| Monday | 9:30AM - 8PM |
| Tuesday | 9:30AM - 8PM |
| Wednesday | 9:30AM - 8PM |
| Thursday | 9:30AM - 8PM |
| Friday | 9:30AM - 10PM |
| Saturday | 9:30AM - 10PM |
| Sunday | 9:30AM - 8PM |
Starbucks Coffee Company offers a variety of coffee drinks, including lattes, cold brews, and the popular cake pop. Customers often enjoy their beverages for the perfect balance of caffeine and sweetness, with some describing the lattes as the best they’ve ever had. The staff, particularly a few friendly employees, are praised for their quick service and attention to detail, making even busy days manageable. For example, Daniella was noted for her accurate recommendations and care in preparing drinks like a grande ice matcha with horchata and whipped cream. The location at Navy Pier in Chicago provides a scenic setting where customers can relax and enjoy their coffee while taking in views of the lakefront. However, some reviews mention inconsistent service, with a few customers feeling that staff can be rude even during slow times, which can affect the overall experience. Prices are considered high, especially for items like cake pops, but many still find the drinks and treats to be worth trying. Overall, Starbucks at Navy Pier is a popular spot for good coffee and a lively atmosphere.