The Lobby Lounge
$$$ •
Hours:
E. Wacker Drive 323, Swissotel Chicago, Chicago
(312) 565-0565
The Lobby Lounge Reviews
Was in town on a 6 day business trip. After a bed bug check upon arrival due to the reviews I noticed My comforter had stains and had to get it replaced. The bathroom shower floor was disgusting. Didn't have shower shoes so I had to put a towel down. I was on a 6th floor room facing the water for reference.
We used the Swissotel for our wedding block the weekend of October 28th, 2023.I cannot say enough about this hotel! First of all it is GORGEOUS! Our wedding suite was just divine with insane views of the city and the lake! We received so many compliments from our out of town guests on everything from how gorgeous the hotel was to how helpful and attentive the staff was! Isabelle was wonderful in answering our questions and making sure everything was ready to go for our wedding...read full review
Ratings
Hours
| Monday | 11AM - 11PM |
| Tuesday | 11AM - 11PM |
| Wednesday | 11AM - 11PM |
| Thursday | 11AM - 11PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 11PM |
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We arrived very early (10am) and our room was not ready. We were offered an early check in at a fee of $65.00. We opted to check our bags while we explored the city. Front desk said they would call when room was available, which they did at noon. After exploring the city we checked into our room at 6pm. The front desk staff was not very welcoming or friendly. We reserved a classic King in advance. They attempted to put us into a double. When I explained we reserved a king she...read full review