McDonald's

Name: McDonald's
Address: 13 E Northbrook Dr, Dwight, Illinois, 60420, US
Telephone: (815) 584-9008
Price range: $
Rating: 2.6

$ • Fast Food, Burgers, Coffee Shops

Hours:
13 E Northbrook Dr, Dwight
(815) 584-9008

Menu Order Online

About McDonald's

A recent dining experience at McDonald's left one customer highly impressed with the service, while others were less satisfied. The standout employee, a young woman in a blue sweatshirt, was noted for her enthusiasm, professionalism, and articulate communication. Her exceptional service was described as being "above and beyond," and it was suggested that her skills could improve the brand image of McDonald's if utilized for training and quality control at other locations. However, other customers had less positive experiences. One customer reported receiving incorrect orders, including hard buns on a cheeseburger and being given diet soda instead of regular. Additionally, there were issues with missing apple slices and cold fries. The overall experience for these customers was described as disappointing and annoying.