Customers` Favorites
Customers` Favorites
“This is now one of our favorite places to visit. We have tried several things on the menu & everything was fresh & delicious. The staff is always friendly.“
Customers` Favorites
“It's been awhile since I've been in this subway it looks like they had gotten a nice remodel. I noticed that it was very clean and the veggies were neatly stocked and fresh. The young man working provided great customer service. Sandwichs were good and tasted very fresh.“
Customers` Favorites
“stopped in for a sandwhich at JMs just a few moments ago. I didn't catch the name because the orders were flying. wanna give a shout out to the gentleman with the dread locks pulled up with a blue band. he was taking orders one after the other and keeping the line running. job well done, man. I hope your higher-ups reach out to you about this. you did a fabulous job with running the line and you desrrvsto be recognized for that. Thank you for such a fantastic experience 👏👏👏👏“
Customers` Favorites
“I frequently visit this location and all the employees are so nice. They even greeted my little dog in the drive thru and offered him a snack! I haven’t tried a sandwich there I didn’t like, and I die for their lemon cookie when they have it!! 🤤 Sometimes I get delivery and I’m always met with fast, kind service. Make sure and tip these kids well, they deserve it! 🙏“
Customers` Favorites
“I wanted to give Pamela Wheeler a major shoutout for my experience with her today. They had a very busy lunch rush and an item was missing from my order. She not only refunded my order, but then offered to deliver cookies and drinks to my team. She truly went above and beyond. Thank you, Pam, for turning our day around!“
Customers` Favorites
“I give steak and fries a 5 star in all categories, there is a reason they have been here soo long, thats because the friendly quick service and one of t he best bang for your buck. I got the 7 inch steak with fries and everything on it. Was only $15. I highly recommend if you never tried steak n fries, you have to at least once.“
Customers` Favorites
“Penn station has become my favorite spot for a quick lunch. Every sandwich and wrap I have ordered has been delicious. Fries, cookies and lemonade are good too. The staff is always friendly and professional and they work fast. Online ordering is easy as well. And signing up for the Penn station rewards program is totally worth it.
Outstanding sandwiches, business, and staff. Happy customer here.“
Customers` Favorites
“Danny is the reason we keep coming back to this Subway. In a world where customer service sometimes feels like it’s on life support, Danny is proof that it still exists. He treats every customer like they’re a regular, remembers people and always has a positive attitude that can turn an ordinary sandwich run into the best part of your day.
Seriously, if every chain restaurant had a Danny, eating out would be a completely different experience. Employees like him deserve every bit of a raise because they don’t just make sandwiches, they make customers want to come back.
The best part is that the food always matches the service. Our sandwiches are consistently fresh, made exactly how we ask and always delicious. Great food gets people in the door, but people like Danny are what keep them coming back. This Subway is lucky to have him, and we’re lucky he’s our local sandwich guy.“
Customers` Favorites
“I love this place because they’re genuinely customer focused. If anything goes wrong with an order, they handle it right away and really go above and beyond to make it right. This place is spotless and the staff are super friendly. You can tell they put customers first and actually care about the experience.“
Customers` Favorites
“The people that have waited on us had way better attitude than the one closest to our houses. There was plenty of meat & the vegetables looked way better though it is hard to tell with vegetables until you cut into them. That was the problem at the one closest to us very little meat, no bread, or the vegetables were terrible.“
Customers` Favorites
“I used to manage a subway, and I have been coming in to this one the last two weeks in the evening right before closing. And I just need to say, these ladies in the evening are doing a great job. My sandwiches are always perfect just how I like them, and they really go above for their customers. Super sweet when I come in and very helpful. I usually don't leave reviews but I want these girls to get their credit! I will definitely be continuing to visit often.“
Customers` Favorites
“The person who greeted us and was at the cash register saw that we were handicapped and offered to come over to our table and take our order. She was incredibly nice and went above and beyond her job. Even came back and offered to get us refills on our beverages! I will always recommend this store! She made our day!“
Customers` Favorites
“Vera is always fast and friendly with great cooking skills for our healthy food and experience when you walk Into osf to work and see her first for you night shift and she make your meal… Dinner! Perfect! The most important is she knows your order! Most of all your Name! She holds Subway osf down by herself everytime!!!!I just want to say thank you so much!!! You make my nights go by better!“
Customers` Favorites
“I stopped going here years ago and went to Bellevue's Subway just because of there customer service and management. Now I don't even need to because the manager at that store took over Bartonville. Needless to say some of the old employees are there, but I can see the change happening and it's wonderful for our community. I have high hopes for our Subway under Emilees guidance. The service was great, sandwich was delicious and it was nice seeing everyone happy and interacting with their customers. Thanks Subway for finally getting someone in this store who cares about there job and community!“
“Your bread is the best bread I have ever had. I recommend a sandwich with everything they have on it. 😀“
“I’ve always got good sandwiches from this location. What I really want to comment on is the service. Mike, from the toppings section is awesome, always up beat and funny. He even remembered our kid was with us this time and not a week ago. The little things make all the difference.“
Customers` Favorites
“Freaky Fast and Squeaky Clean“
Customers` Favorites
“Just a quick note to say that I visited your location twice this week and Ryan and then Liam served me. Such great young men. Polite, engaging, mature and overall excellent customer service. Tremont location is not the closest to my home or work but I will continue to drive a little out of my way because of the service given and the cleanliness of the restaurant!“
Customers` Favorites
“I went through the drive thru and received the best customer service I have received in a very long time. I didnt catch the ladies name but she had very pretty green dreads. She was so nice, quick, and informed. I wish all drive thrus treated you the way she treated me. Will Def be back!“
Customers` Favorites
“The food is great, but I’ve been especially impressed by the service, specifically the manager, Suzzette, as well as the server, Russelle. They are so friendly, willing to explain any questions, and always get the order exactly right. Russselle actually knows my voice in the drive through and knows the exact extras I want. When I have gone inside, I’m always impressed how they are so willing to assist their fellow employees. If all restaurants had employees like these, it would be a huge benefit for that business.“
Customers` Favorites
“{{restaurant.reviews}}“
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“This 5 star review goes out to Dylan and only Dylan. The pain was worse than usual today. It’s bad everyday that’s just what it’s like living with a chronic illness, but today was especially horrible. I threw up before work, my levels were high all night, and I woke up feeling more nauseous than usual. I didn’t get to eat either. My chronic illness decided that for me. I got to work and it’s 11am my lunch starts at 4 today. I stay until 9:30pm I get to 3:30 and I anticipate eating. I make an order online. And start my lunch at 4. But it happened again. My levels drop dramatically. It must’ve been from being unable to eat the morning of. I’m in so much pain I vomit in the work bathroom. This is supposed to be a break but who am I to get a break with this disease? I spent my lunch in agonizing pain. Unable to pick up my order, I take a 15 min break and call an hour after. I’m met with the general manager he sounds like a Middle Aged guy. I explain my situation, he calls me “boss” and handles everything unsympathetically and with extreme neglect. He doesn’t offer a refund or even a coupon for a free drink. But that’s okay that’s just 10 more dollars wasted alongside the hundreds of medical bills I go through every month. I wish I was a normal person but i’m not, and my experience crushed that wish even more. I revisit the day after which was today. I make a new pickup order and everything is okay. I go there and describe the situation the day before to Dylan. He was extremely sympathetic, caring, and understanding of my situation. He expresses empathy professionally towards my condition and completely resolves my situation. Dylan. Thank you so much for making me feel normal today. You made my usually painful day a little less painful.“