“I stopped in today to be met with a wonderful gentleman. He carried great conversation, was very thorough in making sure my order was correct and even wrapped everything with special stickers so I knew what was what when I got home.Amazing job Jeff! Thank you for all you did for me today. :)“
“I don't.know if it's just because I haven't had subway in a while but the sandwich that I ordered was a spicy Italian and it was the best thing I've eaten from a subway by far the staff here are awesome they were polite and friendly also speedy I saw the bad reviews and almost didn't give this place a chance but I'm glad I did keep up the great work I'll be sure to come back soon in the future“
“It's a subway in Marseilles. Not some always busy 9 person a shift staffed place where all your sandwiches will be pumped out in 3 minutes. It's usually staffed by two or three people and most likely one of them is competent and the others barely know where they are. But man, for a dinky town full of drunks and stoners and constant traffic. They do about as well as you should expect them to. You're lucky even half of your sandwiches are even made correctly with how I see them communicate. If they biff your sandwich, at the very least cut them a little slack. They get yelled at by enough people as is, just let them know and maybe one of them will try to fix it.“
“Earlier today my sister and I ordered Jimmy John's through the drive through. She was looking forward to eating a chocolate chip cookie after she finished her sandwich and chips. When we got home, we opened the bag and there was no cookie! We called Jimmy John's and they asked for our address. They drove over a replacement cookie. While it is only a $1.89 cookie, making a mistake and going out of your way to fix it shows great customer service“