Chick-fil-A
$ • Fast Food, Salad, Chicken Shop
Hours:
2319 Troy Rd, Edwardsville
(618) 391-0563
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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The SWEETEST staff members EVER! My friend and I took her girls here for Halloween and they were dressed as a CFA worker and cow! The girls were SO excited to show them their costumes and the staff was AMAZING! They made them feel so loved ‼️
I arrived at this location during breakfast and we wanted to eat lunch so we had to wait until 10:30 which wasn't a problem. once 10:30 rolled around I placed an order through the app after adding $50 from my credit card to my Chick-fil-A One account. the order was kicked out and then my account balance on my Chick-fil-A account reflected a purchase that never went through. so after attempting to use the app twice, I had to submit the order in person at the counter. so at this...read full review
Took my grandma to lunch there today. She just turned 99 on Christmas and one of the workers caught wind. Well, the staff came out with a beautiful ice cream sundae and sang her happy birthday. It was the sweetest thing and completely made her day!
Ratings
Menu
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 10PM |
| Thursday | 6:30AM - 10PM |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
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Chick-fil-A is a restaurant known for its exceptional service and delicious food. Customers have praised the cleanliness and efficiency of the restaurant, as well as the kindness and helpfulness of the staff. One customer mentioned receiving free food after experiencing a payment issue, while another appreciated receiving the correct order and the right amount of sauce. The breakfast pickup experience was also noted as positive, with the staff providing respect and positivity. Recent reviews highlight specific team members like Anna and Emma, who contributed to great experiences by being friendly and helpful. Abby, who worked drive-thru, was recognized for her tremendous kindness, further showcasing the supportive environment at Chick-fil-A. Customers have also described the staff as greeting everyone with pure happiness and going above and beyond to provide the very best service, which makes visiting the restaurant a true blessing. One reviewer mentioned how the owner, Phillip, sets an incredible example for the staff, ensuring a high standard of customer care. However, there was a small note about a staff member who, while well-meaning, spent too much time talking at tables, which sometimes interrupted diners’ experience. Overall, Chick-fil-A remains highly recommended for its great food and excellent customer service, making it a favorite spot for many.