Steak 'n Shake
$ • Burgers, Fast FoodAbout Steak 'n Shake
Customers' Favorites
Original Double Steakburger with Cheese and Fries
Double Cheese Burger and Cheese Friese
Cheese Burger and Fries with Cheese
Bacon 'N Cheese Single Steakburger
Double Steakburger and Fries
Single Steakburger 'N Fries
Kids' Chicken Fingers Meal
Beef Tallow Fries
Bowl of Chilling
Hamburger Steak
Steak 'n Shake Reviews
226 ratings
Share your opinion about Steak 'n Shake
The quality of our local steak and shakes have significantly improved along with the staff. Much cleaner, tastes better, and even seems more filling than it used to. On top of that the new company policies like banning microwaves, beef tallow for their fried goods, and grass fed beef for the burgers. It went downhill a while ago but I can definitely say it has done a complete 360 and has honestly been one of our families favorite quick fast food locations now. Definitely better...read full review
I've been a steak 'n shake fan for the past 10 years but this location is horrible. First, I wait 10 minutes to get a burger and fries. Then my fries are burned to the point they shouldn't be served. Whoever runs this place or the steak 'n shake brand needs to get this location under control.
Never have these problems at Alton or Wood River. Sometimes a minor wait but this was ridiculous
Never have these problems at Alton or Wood River. Sometimes a minor wait but this was ridiculous
Food is great but employees have earbuds in and usually dont notice customers who need help. I placed a pickup and waited quite a bit to get my food, and they almost forgot my shake i had to tell them. Ive had this happen before, ive worked fast food so i get it but im dissapointed
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 10PM |
Steak 'n Shake is a family-friendly restaurant known for its cleanliness and kind staff. The food is delicious, with options like cheeseburgers, fries, and chicken nuggets. While some customers have experienced a decline in quality over time, others appreciate the attention to detail and hardworking employees who go above and beyond to ensure a pleasant dining experience.
The manager is pleasant, but the food quality can be inconsistent, with some meals being only warm. Customers can order at kiosks and pick up their food at the counter, as there are no servers. Steak 'n Shake is known for its original smash burgers, and customers enjoy the mustard-pickle relish. The restaurant has also changed to using all-beef tallow grease for the fries, which some customers find has improved the taste. Employees are described as great, friendly, and helpful, though some customers wish the restaurant would return to a more traditional restaurant format rather than a "workaurant" format. Vegetarian options are limited.