“I see a lot of negative reviews about this location, but my children and I had such a wonderful experience recently that I had to share. I brought my children there for a special breakfast treat one morning and we were swiftly greeted and served by Beatriz. She was incredibly warm, kind, friendly, and patient as my little children, including a toddler, decided what they wanted to order. She interacted so sweetly with them, and even gave them extra treats. She made sure our orders were correct, double checking with the other person who made my coffee. She continued to show kindness and warmth for the rest of our visit and shared her enthusiasm about our return. I have to say this was the best interaction I have had at any DD ever, upstanding another favorite interaction at a DD (from a previous review of mine; I confess I have had many a DD visit in my life.) Beatriz is an absolute asset to your organization and I highly recommend and request that she be acknowledged for her professionalism and exceptional customer service, and be considered for leadership, promotion, and a raise as she deserves it. Beatriz, thank you for being the wonderful human being that you are. You are one of those unique individuals that has me reflecting on how this world would be a much better place if more people found joy in their jobs and in their interactions with others as you had in your encounter with me and my little family. ✨“
“This Dunkin' establishment stands out as the most exceptional one in proximity to my location. The staff consistently demonstrates a commendable level of friendliness and proficiency in accurately fulfilling my orders. Their track record of success in meeting my expectations remains unblemished.“
“Okay all you crazy cats and desperate dogs out there, about 10 years ago I came up with the following. I call it a small with cream and a pair of balls! It's pretty self-explanatory - when you go to Dunkin's and if you simply must have your donut fix why not order a pair of munchkins to be popped into your actual cup of coffee!? It's freaking delicious! And you can choose any kind of munchkin weather to be chocolate, honey dipped, old fashioned or what have you! The best way to do it is ask for a small with cream and then ask them to pop in a pair of munchkins of your choice before putting the cap on. Don't have them put the munchkins in first because the flow of the coffee and cream will break up the munchkin donuts prematurely. And by god, don't forget to ask them how much it's going to cost because if you purchase only too munchkins separately it's a freaking arm and a leg. It was about $6 later where I learned that if I bought 5 munchkins along with the small with cream it would have been like half price. Here's a thought, talk directly to the staff there if all you want are the two munchkins and tell them your plan I'm sure you're used car salesman finesse and Wall Street attitude can make it happen without having to fork over tons of money for this glorious culinary invention and delight! When they who sent you........say it was Elrock. ???“
“I'm here ever morning and I alway order XL Midnight. The lady in the front is a POWERHOUSE she by herself and is very kind. Great customer service..she always makes my coffee right there and always apologize.. I been to other places but byfar the best place for my coffee..“