Dunkin' Donuts in Oakbrook Terrace

“Nothing special here, just another Dunkin Donuts. I was a walk-in customer and the staff seemed way more focused on the drive-up window it took them quite a long time to take my order as I stood there waiting, I know they saw me, but seem to not care that I was there.“

“What a big difference a few years make. After years of subpar service this Dunkin Dounuts has vastly improved. I have had to abandon 3 DD facilities due to orders not being ready on time. This location has my order ready every Sunday morning. And the delightful Fatima greets us everytime with a warm and pleasant smile. Checks our order to ensure it is correct. I recommend that Fatima becomes a CSR trainer, she has a lot to teach on politeness and courtesy goes a long way. General Manager: Fatima needs a raise immediately if not sooner!“