McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours today·

About McDonald's

McDonald's offers a mixed experience. The employees were friendly, but some order mix-ups occurred. The food was hot and fresh, earning a solid 4-star rating for service. The breakfast options vary in taste, with some being bland or dry while others, like the Mcgriddles, are heavy but delicious. Despite some hiccups, most customers leave satisfied, especially when enjoying the must-have hashbrown.

This location is super close to Alexian Brothers Hospital and has a unique three-window drive-thru system. The staff is always friendly and gets the orders right every single time. Customers appreciate the positive atmosphere and the friendly faces that greet hard-working people throughout their day.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

2.7
279 ratings
5
32%
4
10%
3
7%
2
9%
1
42%
Food
3.1
Atmosphere
3.1
Service
3.1

Share your opinion about McDonald's

Exceptional customer service!!! I sat in the drive through at the McDonald’s in Hoffman Estates, IL on Higgins rd and the sales associate took three cars before me so I went inside to place my order and make a complaint. Well as I explained to the manager what happened she was very apologetic about my experience.keep in mind I was upset but I kept my cool and she took my order and basically gave me my food for free. It’s not that fact that she gave me my food for free but...read full review
I don't go to McDonald's very often, but out of all the locations I've been to, this one is probably my favorite. It's just a little more decorative and modern-looking than your typical McDonald's. I do like it for the little design touches and atmosphere. If we happen to be nearby, this is the location I'd pick.

They have wooden backsplash walls and little touches of floral decor, including small flower vases on the dining tables. It gives the restaurant a more cozy, welcoming,...read full review
Not sure what happened but the cook quality has gone down. Bring back the old chef!

Read All Reviews(279)

Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 11PM
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