McDonald's
$ • Fast Food, Coffee Shops, BurgersAbout McDonald's
Customers' Favorites
Quarter Pounder Hamburger
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Happy Meal
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McDonald's Reviews
273 ratings
Share your opinion about McDonald's
Exceptional customer service!!! I sat in the drive through at the McDonald’s in Hoffman Estates, IL on Higgins rd and the sales associate took three cars before me so I went inside to place my order and make a complaint. Well as I explained to the manager what happened she was very apologetic about my experience.keep in mind I was upset but I kept my cool and she took my order and basically gave me my food for free. It’s not that fact that she gave me my food for free but...read full review
Orange Juice was definitely water down
Had breakfast today. Steak egg and cheese bagel with hash brown. Deal meal included a small coffee.
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 11PM |
McDonald's offers a mixed experience. The employees were friendly, but some order mix-ups occurred. The food was hot and fresh, earning a solid 4-star rating for service. The breakfast options vary in taste, with some being bland or dry while others, like the Mcgriddles, are heavy but delicious. Despite some hiccups, most customers leave satisfied, especially when enjoying the must-have hashbrown.
This location is super close to Alexian Brothers Hospital and has a unique three-window drive-thru system. The staff is always friendly and gets the orders right every single time. Customers appreciate the positive atmosphere and the friendly faces that greet hard-working people throughout their day.