Cheesesteaks near Lombard, IL

“I tried Charleys Philly Steaks for a second time. First time I had their wings. Today, I decided to try their Philly Cheesesteak sandwich. Normally I give a review on the food. Today, I want to highlight an example of Customer Service at its best. As I was waking to my table, I tripped and my food ended up on the floor. Initially, I was hesitant to ask for a replacement. I went ahead and did it anyways. The worker that took my initial order listened to my misfortune and, without hesitation, took care of me. No fuss, no negative expression, no additional explanation. He just took care of it. He provided a fresh sandwich and fresh fries. Mind you, he was already attentive and had a positive attitude with customers before me. Oh and my initial order was ready within 5 minutes. The staff is fast. Some can say or argue that the customer is always right but I do feel that a customer is right within reason. Charleys is inside the mall within the food court. The food court is well maintained and clean. If you happen to be shopping and consider a bite to eat, check out Charleys.“

“The food is delicious here! The only thing is that the prices are high. It cost me $50 for myself and 2 kids to eat here. It also looks like this place is located in a gas station due to its location but would highly recommend visiting here!“

“Great service good food nice location“

“Delicious made to order hot Philly Cheesesteak with scrumptious fresh cut fries!! My only critique would be that I would have loved more of the tender, delicious meat on the sandwich with a bit more seasoning. The staff was extremely helpful & friendly and that is something I truly appreciate. Keep up the good work!!“

“made to order everything comes out fresh and delicious“

“One of my favorite fast food restaurant 😋 They always cook my food the way I request.“

“The customer service left much to be desired. While ordering I almost drove away because the person taking my order was rude. Any question I asked was responded to with attitude and like I was inconvenient for asking.

I’d never been before so I wanted to try a bit of everything. The cheesesteak was delicious. I got the original, knowing that if there was going to be a “best” option, this was it. It didn’t disappoint. It was well cooked, bread wasn’t too soggy, it was cut down the middle for convenience. Perfect amount of cheese, meat, and onions. I also got boneless wings with teriyaki sauce. The wings were a slightly overcooked and hard to bite into and the sauce was way too salty for me (almost like it was too much soy sauce). I got an order of the loaded fries which were messy and delicious.“

“Food always hot & fresh. Great frozen lemonades“