Customers` Favorites
Customers` Favorites
“I stop here often for a Coke mostly and I’ve never really had a mess up on food, actually they’re pretty spot on however usually in the evening when I stop the young kids don’t ever say hi thank you nothing they just had me my Coke and close the window which pisses me off BUT TODAY! 10/1 about 5:20pm Lamiyah opened the window with a smile and said hi how are you? And said have a great night! I thanked her for saying something, she has a beautiful smile and her personality is so sweet! Lamiyah keep up the good work you’ll do big things in life honey!“
Customers` Favorites
“Great coffee and a selection of GF, Vegan, soy-free snacks, as well as other homemade treats. We got our coffees, settled in on one of the comfy loveseats, worked, and enjoyed our afternoon there. A great place to relax.“
Customers` Favorites
“Just found this place. Machta Latte is a new favorite and he tried their Hazelnut Latre----will be coming back.“
Customers` Favorites
“Always a great experience coming to Jitters! You’re welcomed in with a big hello and a smile. The food is always to die for! Never have any complaints“
Customers` Favorites
“Just great !!!“
Customers` Favorites
“I visited here for the first time today but it won't be my last. I brought my grandkids here and we all found a book to purchase as well as a beverage. I had two different plates to eat as well.
We read, sipped, noshed, and relaxed. What a wonderful oasis of calm to discover. Very zen and all around marvelous.“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️
Great coffee, friendly people, and a really chill vibe! The baristas know their stuff, and the coffee always tastes amazing. Love coming here to unwind or grab a quick latte on the go. Highly recommend!“
Customers` Favorites
“This place gets a ⭐⭐⭐⭐⭐ from me! Everyone I spoke with was super nice! Gabriela, specifically, went out of her way to make a special day complete for me. Living in Ohio, I needed some assistance. She stayed in constant communication with me and the results were better than expected!!! Can't wait to visit, in person, in May!! Thank you so very much 💞“
“Vanilla latte w/ vanilla cold foam is my go to. Also the sunrise sausage breakfast sandwich is SO GOOD. check this place out“
Customers` Favorites
“Quality of the product is amazing. Prices are fair. The cleanliness of this restaurant is off the charts. Employees are constantly cleaning wiping down and sanitizing. This place is my go to call breakfast and lunch“
“Fresh organic coffee done right“
Customers` Favorites
“The absolute best Dunkin to ever exist. They are FASTTTTTT. I never have to worry about being late for work grabbing a coffee because they know how to move a line! The drinks always taste consistent, the customer service is AMAZING. They are always soooo kind to me and also remember my name. Thank you for being the best staff and location!“
Customers` Favorites
“Please provide more staff in the deli. I’m tired of not being able to get lunch meat from the deli at 7PM!“
Customers` Favorites
“I ordered an iced coffee and was given no sugar and asked for 3 packages I have hypoglycemia. I ordered a grande and was given a venti instead. I do not recommend this Starbucks if you have hypoglycemia. New Lenox doesn't like to think hypoglycemia exists just diabetes. I will never ho back there again for an iced coffee. I never had this problem in Junction City, Kansas. Heroin addicts rule New Lenox I'm 1 of 8 women in Will County who have never done it and never will. Again will never buy iced coffee from here hypoglycemia again does not exist to New Lenox residents“
Customers` Favorites
“Best Dunkin in Joliet. Coffee doesn’t take like it’s been there for days like the one on Larkin . Iced latte has tasted the same if not better the several times I’ve gotten it. Service is really good very nice people. They’ve always gotten my order right list goes “
Customers` Favorites
“This is my all time favorite Dunkin. The staff is always so kind especially the morning workers. The food and drinks are always consistent. Whenever I go to a different Dunkin it’s never the same quality as this location. I always get the frozen coffee with butter pecan and blueberry. Never disappoints. I also highly recommend the snackin bacon. It’s the perfect amount of sweet and savory. I think everyone should go to this Dunkin. You guys are my favorite!!“
“Today I was with Rowley and I was thirsty for a Coffee. Tommy was making heavy eye contact with my little brother Manny and I was a little concerned but I didn’t care. Me and Rowley ordered a frappe and a sandwich. The frappe was delicious! The sandwich tho burnt my tongue and I screamed! “Rowley got jumpscared by my scream and yelled “ZOO WE MAMA” Overall great experience!! Definitely gonna go back. Thanks Tom! Employee of the year ?“
Customers` Favorites
“Ordered the Christmas box of donuts with the bagels and cream cheese special. You guys were slammed with orders and drive thru was packed as well but we received our order in a timely manner and employees were friendly. The only thing that could have been better was not putting the donuts so close to each other. The frosting made them all stick together but everyone thought they were really good! Thank you for making breakfast fast and easy on Christmas Eve!“
Customers` Favorites
“I love how quickly this location is in the morning! Great work you guys!“
“Update:service and coffee has gotten better, much better, thank you guys for your help, service, patience and making sure my coffee is just right !
The customer service here is just as disappointing as the location on Jefferson, I would love to speak with someone that honestly cares about their business I have contacted corporate asked to speak with a district manager, store manager, with no contact information and no call back in return, for the prices I pay for coffee 12$ every visit you would think someone, anyone cared!!!! I hate it here!“
Customers` Favorites
“My Favorite DD in New Lenox! Ali, one of the Managers, is super nice and keeps everything moving. The Staff - always courteous and helpful.“
Customers` Favorites
“I called the Dunkin’ Donuts on Haven last night to See if they had any DIY decorating donut kits. I know they had done it in the past for Halloween so I thought it would be fun for the kids to make Christmas donuts. I Wanted it to be a present from their elf on the shelf. I talked to an employee named Jesse. He was extremely helpful and went above and beyond. He asked me if I could call him back in a half an hour because he needed to call the manager and ask if he could make one for us. I called him back later and he said that he could make one for us, and that it would be ready in the morning. I went there today with my kids to pick it up and it made their morning! Thank you so much to Jesse and the Dunkin’ Donuts manager for making my kids day today!“
Customers` Favorites
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“Edit from my last review… owner reached out after a complaint filed on the Dunkin app about the “bone” that was found in one of our chicken pepper wraps. The owner apologized to for the inconvenience and offered a free breakfast to make it right. The breakfast 100% better this time around, and definitely makes me feel better and I may give this Dunkin another chance.“