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“I ordered an iced coffee and was given no sugar and asked for 3 packages I have hypoglycemia. I ordered a grande and was given a venti instead. I do not recommend this Starbucks if you have hypoglycemia. New Lenox doesn't like to think hypoglycemia exists just diabetes. I will never ho back there again for an iced coffee. I never had this problem in Junction City, Kansas. Heroin addicts rule New Lenox I'm 1 of 8 women in Will County who have never done it and never will. Again will never buy iced coffee from here hypoglycemia again does not exist to New Lenox residents“
“Today I was with Rowley and I was thirsty for a Coffee. Tommy was making heavy eye contact with my little brother Manny and I was a little concerned but I didn’t care. Me and Rowley ordered a frappe and a sandwich. The frappe was delicious! The sandwich tho burnt my tongue and I screamed! “Rowley got jumpscared by my scream and yelled “ZOO WE MAMA” Overall great experience!! Definitely gonna go back. Thanks Tom! Employee of the year ?“
“This place is so good. They make really good drinks, and the staff is so friendly. This is definitely the best Starbucks in the area and I come in here and my mood instantly changes! It’s a great store with great people and a great atmosphere!“
“Today is my daughter's High School Graduation family party. I had ordered a cake specific to her high school colors from another store/bakery. Upon my arrival is was the wrong colors. I was scared and worried. I went to Jewel bakery on Nelson and Route 30 in New Lenox. I walked through the bakery. Lynette approached me and asked if she could help. I looked at her and explained my situation. She right away calmed me and assured me that they could help me out. She helped me pick a cake. She offered the decorations to match my daughter's school colors. She had Cindy do the cake decorating and message. It turned out wonderful!! I was so grateful to these ladies. Lynette was amazingly calm and assuring. I cannot express how much she helped me today!! Thank you Jewel Bakery!!!! THANK YOU LYNETTE!!“