Starbucks in Frankfort

“This is one of my favorite Starbucks locations, and I truly enjoy coming here. The staff is consistently kind and hardworking, and I always give this store five stars. This note is meant kindly and respectfully for the manager.

Dear Manager,
I noticed that the baristas working by the window are really cold. The heater above them doesn’t seem to be functioning properly. I understand they had asked about a space heater and were told no, and I completely understand that decisions like that aren’t always simple, although don't have to be expensive or come out of the company's budget.

That said, your employees spend long hours standing in that spot, taking care of the rest of us as we come in or drive through, often juggling many different personalities and demands with grace. They really do deserve a bit of comfort while they work.

I went ahead and ordered a small space heater for them, which cost $33 and was delivered right away from our local Hone Depot. It felt like a simple way to help. I hope it can stay there, and that no one feels uncomfortable for accepting it—it was given with good intentions and appreciation.

Thank you for hiring such wonderful people. I know it’s not easy to find and keep good employees, and small acts of care can make a meaningful difference in morale.

Warm wishes to you and your staff.“

“The service was very good. Nice and friendly. Food was very good as well as the coffee. The only thing; I was looking around and the place was filthy. Crumbs all over the floor, tables not cleaned, some seats dirty with dried drink drops. The carpet under the couch was filled with crumbs. If the dining area is not clean one wonders about the cleanliness of the food preparation.“