Starbucks in New Lenox

“Today is my daughter's High School Graduation family party. I had ordered a cake specific to her high school colors from another store/bakery. Upon my arrival is was the wrong colors. I was scared and worried. I went to Jewel bakery on Nelson and Route 30 in New Lenox. I walked through the bakery. Lynette approached me and asked if she could help. I looked at her and explained my situation. She right away calmed me and assured me that they could help me out. She helped me pick a cake. She offered the decorations to match my daughter's school colors. She had Cindy do the cake decorating and message. It turned out wonderful!! I was so grateful to these ladies. Lynette was amazingly calm and assuring. I cannot express how much she helped me today!! Thank you Jewel Bakery!!!! THANK YOU LYNETTE!!“

“Today I was with Rowley and I was thirsty for a Coffee. Tommy was making heavy eye contact with my little brother Manny and I was a little concerned but I didn’t care. Me and Rowley ordered a frappe and a sandwich. The frappe was delicious! The sandwich tho burnt my tongue and I screamed! “Rowley got jumpscared by my scream and yelled “ZOO WE MAMA” Overall great experience!! Definitely gonna go back. Thanks Tom! Employee of the year ?“

“Wow oh wow! I’m normally not a Starbucks fan, it’s crowded and often overpriced but my experience today has changed my mind. This particular location had the kindest staff! The woman who took my order was so considerate and another girl even brought me my drink when I was sitting down. So sweet. Keep it up ❤️“

“I wanted to give a big shout out to Genna, Starbucks is lucky to have her as an employee. Genna went out of her way to make sure I was taken care of. I also want to give a shout out to Haley and Kristen for being so sweet and personable to me. Starbucks is very lucky to have all of you and thank you because you made my day so much better.“