“Fun fact: This place used to be a Checker’s. That’s why they have that weird double drive thru lane that is blocked off.Parking lot is dirty and full of garbage. They have but a single table inside. They need a good architect to fix this place.The employees are either very friendly or entirely dismissive. It depends on who’s working.The coffee is great.When the employees are friendly I typically tip via the mobile app.“
“I had such a wonderful experience with Suzi at Starbucks today! I believe she is a manager, and her customer service truly went above and beyond.
There was a glitch with my mobile order, and it was accidentally sent to the wrong store. I initially spoke with another employee, but unfortunately they weren’t able to help. I then called Starbucks customer support and waited on hold for about 15 minutes, only to get disconnected. At that point, my kids and I were pretty frustrated and upset.
Suzi noticed what was happening and stepped in to help. Without hesitation, she offered to make our entire order at that location. She even gave my kids two treats for free, which absolutely made their day!
It may seem like a small gesture, but it completely turned our experience around and genuinely made my day. Suzi showed incredible kindness, empathy, and customer service. Starbucks is very lucky to have her. Thank you, Suzi! ❤“
“Hands-down, my favorite Starbucks and I’m not just saying that not only the staff amazing every single time I do my order they blow me away with how accurate and wonderful it is. They’re so kind in the morning. They’re always cheerful. I’ve been to other Starbucks, but I honestly prefer to go here thank you everyone at the Starbucks you’re always making my day so bright.“
“I had fast service the day I went to get some coffee. I wish their hours were longer. They close at 2.30pm so I couldn't get my coffee craving satisfied at 3pm. Oh well. This Starbucks is a nice addition to Café 95, a cafeteria inside Advocate Christ Medical Center. Please note this is in the East Tower.“
“Dayna is the best barista ever! She is a ray of sunshine. She is always warm, smiling, friendly and she makes the best drinks! It makes my day when I see that she's working. She remembers my name and my order, we always have a quick chat, and she's so fast and efficient! Thank you for being so wonderful, girl!“
“I love this location! I often frequent whilst waiting for my kiddo to get out of camp. I’m able to take virtual work meetings with no issue. The staff is very friendly and warm and the service is excellent! Best of both worlds, Target and Starbees!!“