“Amazing experience. Much less busy than the other location in Oswego! The inside is very updated and clean, my drink was made perfectly and it came out within minutes. One of the baristas welcomed me in and was very open in conversation which made my day because I do not experience this at many other places. Highly recommend this Starbucks location!“
“Staff is always very friendly here, prices keep going up, but it is always consistent and service is always provided with a smile. They have some great snack options like the cheese and cold cuts, and the kids can’t leave Starbucks without getting one of those cake pops. Overall reliable and consistent service at this location every time.“
“I have been a loyal customer of Starbucks for as long as I can remember. Sure, some variations of quality or customer service from store to store but otherwise reliable and consistent. At the Oswego,IL store off Route 34, be prepared to experience an anxiety-evoking parking lot. Without a doubt, each time I venture to this location to either pickup my mobile order or wait in the drive through, my blood pressure spikes. This store has the most jacked up entrance/exit for customers that cause confusion and frustration. To best explain, as you pull into the parking lot, you can go straight into a lot of neighboring businesses or go left into the store’s lot or choose the drive through. However, upon pulling in, there are signs and road mark indicating to drivers “don’t block the entrance.” Every. Single. Time. Someone is blocking the way. Today, I was waiting in the drive through line that extends to the neighboring parking lot, which appears to be a gap in the drive through line to those not paying attention. A car cut in front of me and 5 other cars waiting in line AND blocked all traffic going in and out of the store. Neither signs nor roadmarks nor cars nor honking grabbed the attention of this driver. Be prepared for waiting and the type of frustration that leads you to composing a rant in Google Reviews. I do love the latte I purchased though!“