Starbucks in Oswego

“I have been a loyal customer of Starbucks for as long as I can remember. Sure, some variations of quality or customer service from store to store but otherwise reliable and consistent. At the Oswego,IL store off Route 34, be prepared to experience an anxiety-evoking parking lot. Without a doubt, each time I venture to this location to either pickup my mobile order or wait in the drive through, my blood pressure spikes. This store has the most jacked up entrance/exit for customers that cause confusion and frustration. To best explain, as you pull into the parking lot, you can go straight into a lot of neighboring businesses or go left into the store’s lot or choose the drive through. However, upon pulling in, there are signs and road mark indicating to drivers “don’t block the entrance.” Every. Single. Time. Someone is blocking the way. Today, I was waiting in the drive through line that extends to the neighboring parking lot, which appears to be a gap in the drive through line to those not paying attention. A car cut in front of me and 5 other cars waiting in line AND blocked all traffic going in and out of the store. Neither signs nor roadmarks nor cars nor honking grabbed the attention of this driver. Be prepared for waiting and the type of frustration that leads you to composing a rant in Google Reviews. I do love the latte I purchased though!“

“I travel all over the states and Starbucks is my go to for my Java fix. Been doing this for 15 years. This week I had the pleasure of getting the best cups of coffee from Starbucks in years. The first shift lady is absolutely amazing and consistent every time. This week of vacation has been made even better with her barista skills. This is the lady that should be training other stores. I'm going to be sad when my vacation is over and I'm forced to other Starbucks again???.“

“Staff is always very friendly here, prices keep going up, but it is always consistent and service is always provided with a smile. They have some great snack options like the cheese and cold cuts, and the kids can’t leave Starbucks without getting one of those cake pops. Overall reliable and consistent service at this location every time.“