Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
2535 Columbus St, Ottawa
(815) 324-9485
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
I paid and ordered two gift certificates. They were never sent to me when I contested the charge. It went for a couple months and they got their money, but I never got the gift certificates.
The Dairy Queen in Fayetteville, TN is 100% pure T… TRASH.
12/23/25 to 04/17/26 visited five times.
5 out of 5 trips we are greeted with - “Sorry we are currently out of ice cream”.
Last night 04/17/26… we even called beforehand to see if “the ice cream place has ice cream”.. Whomever answered my call was on a concurrent call with DQ’s IT department for some password recovery methods.
The DQ employee spoke condescendingly to me as if I was an idiot for...read full review
Don’t recommend. Get charge for asking for extra candies in the blizzards and they don’t do it. Happens every time we’ve tried to go to this Dairy Queen. We’re done giving them chances. Staff has horrible attitudes. Owners really need to figure their issues out.
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
The Dairy Queen Grill & Chill offers a pleasant dining experience, despite occasional staffing challenges. The drive-thru service is efficient, with friendly staff ensuring fast and accurate orders. The ice cream is described as very good, and the overall service is better than expected. The restaurant is also kid-friendly, with ample parking and the option to dine outdoors. Customers appreciate the quality of the food and the exceptional service, though occasional issues with order accuracy and presentation have been noted. The restaurant maintains a reputation for its delicious treats and friendly atmosphere.