Dunkin'
$ • Coffee Shops
Hours:
2866 Columbus St, Ottawa
(815) 434-0093
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
So today was the second time I have had a major issue with this Dunkin. I only visit it when coming through town. Last time I came through and had an issue I was handed a cup that was almost the color of milk (iced coffee mind you) I was assured even though I lived a great distance away that I could have a free drink in the future even if it meant months. I don’t live here and seldom come through and I told them this. They refused to refund unless I drove back to Ottawa...read full review
Fix your HVAC, the employees were baking!
They made my coffee correctly both times I visited and I’ve never had that luxury before. Thank you.
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 10PM |
| Saturday | 4AM - 10PM |
| Sunday | 4AM - 10PM |
Dunkin' is a restaurant that excels in customer service. The staff goes above and beyond to ensure customers' needs are met, even accommodating special requests. With friendly cashiers and a great manager, Dunkin' provides top-notch service along with great food, including staple coffees and delicious donuts. Since the change in management, every coffee has been immaculate, perfect, and always made right, even with modified orders. The drinks are always delicious and orders are consistently accurate. Despite being packed, the workers at the Ottawa location efficiently fulfill orders and are very respectful. However, it is important for customers to be patient and respectful towards the staff, especially during busy times.