Dunkin'

$ • Coffee Shops

Hours:
2866 Columbus St, Ottawa
(815) 434-0093

About Dunkin' Donuts

Dunkin' is a restaurant that excels in customer service. The staff goes above and beyond to ensure customers' needs are met, even accommodating special requests. With friendly cashiers and a great manager, Dunkin' provides top-notch service along with great food, including staple coffees and delicious donuts. Since the change in management, every coffee has been immaculate, perfect, and always made right, even with modified orders. The drinks are always delicious and orders are consistently accurate. Despite being packed, the workers at the Ottawa location efficiently fulfill orders and are very respectful. However, it is important for customers to be patient and respectful towards the staff, especially during busy times.

Customers' Favorites

Dunkin' Donuts Reviews

2.6
67 ratings
Restaurantji Rating
5
30%
4
6%
3
9%
2
9%
1
46%
Food
3.1
Atmosphere
3.2
Service
3.1

Share your opinion about Dunkin'

Restaurantji Rating

So today was the second time I have had a major issue with this Dunkin. I only visit it when coming through town. Last time I came through and had an issue I was handed a cup that was almost the color of milk (iced coffee mind you) I was assured even though I lived a great distance away that I could have a free drink in the future even if it meant months. I don’t live here and seldom come through and I told them this. They refused to refund unless I drove back to Ottawa...read full review

Fix your HVAC, the employees were baking!

They made my coffee correctly both times I visited and I’ve never had that luxury before. Thank you.

Read All Reviews(67)

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Hours

Monday 4AM - 10PM
Tuesday 4AM - 10PM
Wednesday 4AM - 10PM
Thursday 4AM - 10PM
Friday 4AM - 10PM
Saturday 4AM - 10PM
Sunday 4AM - 10PM
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