“So the fries were hot. Burger was not. The girl making the food had gloves on. Then someone handed her the phone that rang and she grabbit it with her gloved hand. She worked one handed. Ended her call and left that glove on and continued making food with both hands. Gloves should have been changed. Touching onions pickles finishing making the burgers. Then tossing lettuce and tomato pieces around. Thats not right. Some need to learn the point of gloves.“
“I don’t normally leave reviews, but the Burger King on Alpine in Rockford truly deserves some recognition. Every single time I’ve gone there, my order has been 100% correct, fresh, and hot—no mistakes, no missing items, no sloppy presentation. That kind of consistency is rare, and they’ve earned my trust because of it.
The food always tastes like it was just made, not like it’s been sitting under a heat lamp. The fries are always crispy, the burgers are juicy and fresh, and everything is made just how I ask. You can tell the people working here actually take pride in what they do.
Plus, the staff is genuinely friendly and polite—you’re always greeted with a smile and treated with respect, which makes the whole experience even better. On top of that, the prices are super reasonable, especially for the quality and freshness you get.
This is hands down the best Burger King I’ve ever been to. If you’re in Rockford and craving fast food that’s actually done right, this location is the one to go to.
Highly recommend! 👏🍔🍟🥤“
“My son is a huge fan of this location, Burger King. Being a vegetarian once in a while get their fish sandwich, which is very good. Actually, let me clarify. I'm a pescetarian, so I eat fish, but they're fish sandwich here is very good. Their onion rings are very good. I've never had a problem with things being old or stale. Everything is always fresh and made well. So all I can say is I'm happy with this location and the service and the quality of food you get.“
“Everything was great! Especially Patricia, who took our order, my daughters, my sisters... She went ABOVE and beyond for us!! EXEMPLARY CUSTOMER SERVICE!!! only complaint was dirty toilet... N no just a little... A LOT!! I have pics ���“
“Just went to this burger king tonight a little after 7 pm and the woman assisting us in the drive through was so sweet and accommodating! Though they were out of ketchup packets, she made sure we got the ketchup we asked for by adding a bunch to a plastic container for us. She also made us fresh hot fries without us asking and a big cup of water. The impossible whopper had heavy onion just like we asked for. I’m so grateful to have my order completed perfectly and being assisted by someone so thoughtful is such a pleasure. Thank you!“
“So I'm not one to usually say things about fast food anymore, but this place will get a glowing review because of the service alone. The employee had entered our code for meals and it errored, so instead of fighting or making a big deal out of it she charged us for our sandwiches and that was all. That's customer service! No hassle, no having to say anything, just making it right, and easy for the customer. Thanks for being great with customer service! Keep up the good work.“
“I just want to say that I love coming to this Burger King. The food and service is always great and the workers here are very kind. I wish all fast food restaurants were like this, but I'm glad this one exists. Thank you to the staff for always making everyone feel welcome here. Cheers“