Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Bacon Egg and Cheese
Avocado Toast
Hash Browns
Croissant
Bagels
Donuts
Dunkin' Donuts Reviews
172 ratings
Share your opinion about Dunkin'
Don’t recommend this Dunken.
If I could rate this zero stars I would this location has the worst customer service. I ordered four donuts through the drive-through two chocolate long John’s and two original glazed. The two original glazed were horrible. They were dried out and they were not up to standard to the Dunkin quality so I went in to the store to see if they could get me two new donuts or refund me my money the guy I worked with whose name was. Joel was so disrespectful to me. He started a...read full review
They have gotten my order wrong 5 times. Today I went in there and ask for praline and orea icecream and they gave me vanilla. They weren’t paying attention and they gave me attitude. I 100% do not recommend going there. The customer service sucks and they don’t listen to the customer.
Hours
| Monday | 3:30AM - 9PM |
| Tuesday | 3:30AM - 9PM |
| Wednesday | 3:30AM - 9PM |
| Thursday | 3:30AM - 9PM |
| Friday | 3:30AM - 9PM |
| Saturday | 3:30AM - 9PM |
| Sunday | 4AM - 9PM |
Dunkin' is a popular coffee and donut shop that has received mixed reviews from customers. While some have had pleasant experiences with attentive and friendly staff, others have encountered issues with the quality of service and food.
The location is described as convenient, but the level of service can vary greatly depending on the time of day. In the mornings, customers have reported receiving "snappy service and cold and soggy food," while the afternoon crew is praised for their friendliness, efficiency, and ability to prepare delicious items like hot and crispy hash browns.
Specific employees have been highlighted, both positively and negatively. The young woman and tall man in the morning are mentioned as being particularly pleasant or unpleasant to interact with, respectively. Customers have expressed a preference for the afternoon staff, as they found them to be more accommodating and willing to make up for any issues with the order.
Despite the inconsistencies, the restaurant does offer some vegetarian options, such as an egg and cheese croissant, hash browns, and stuffed mini bagels. Overall, the reviews suggest that Dunkin' can be a hit-or-miss experience, but the afternoon crew seems to provide a more enjoyable customer experience.