“I’ve been coming to this location since I moved to the neighborhood just because it’s the most convenient to me. The type of service I get is extremely different from what time of day I happen to visit. I’ve been in at 11 and received snappy service and cold and soggy food. This past week I’ve visited a few times in the late afternoon and seen the exact opposite. The two people running the store were extremely friendly and attentive, made sure they got my order right and made me delicious food. One day in particular there was a bit of a wait maybe 5 minutes or so and the young woman was very sorry for the wait and gave me a free extra donut as an apology. During the time I spent in the store I noticed them having a great time working together which reminds me of working at Dunkin with my college roommate a few years ago. It’s so nice. Morning crew needs to learn a lesson from these two. Especially about those hash browns. I hated the cold and soggy hash browns that morning crew gave me. But the nice hot and crispy ones that the young lady gave me were perfect. I will no longer accept hash browns or food from any other employee besides her. The tall man in the morning with dark hair is the most unpleasant to be around. Obviously hates his job. Needs to be fired as he is extremely rude and never smiles. The woman that’s usually with him seems way too defensive all the time. Can’t even acknowledge there was an issue with my order without her giving attitude immediately. I will only be coming in the afternoons from now onVegetarian options: Egg and cheese croissant, hash browns, stuffed mini bagels“
“This particular location has been a great community business that is service oriented. With the dozens of times I've been there, I have had an order go wrong. But, I was impressed how well they responded to make it right. Friendly workers and fast service! I have been there many times and I have never had a bad experience. Always seem to be in a good mood when I go there. They have treats for the dogs or can give a small whip cream treat. Nice to visit there. I typically go through the drive though, but the store has always been clean whenever I go inside.“
“These politics out these dangerous times in the world. We need unity not division in this day and age. People should enjoy donuts and coffee in a non political environment. I suggest that the owner of this establishment should tell the person who put up several Israeli flags to remove them. The donuts were excellent and the customer service was great. I do not feel comfortable going back to this establishment who obviously promotes and supports a political agenda. Let's stick with good food and great customer service this is a winning mix.“
“Spunky Dunkers Donuts isn’t just a donut shop; it’s a Palatine staple where every donut is a piece of local treasure. Their donuts are simply the best, bar none! The kids and I have made it our Sunday morning ritual to dive into their delightful treats, and it’s always a blast. Even with a line out the door, the wait is a small price for such big flavors. Do yourself a favor: try the Old Fashion! It’s a game-changer. Spunky Dunkers is the go-to place for anyone seeking donut perfection.“
“i usually never take the time to give reviews but i tried joe’s donuts for the first time today and it truly lived up to the hype of all the other reviews. i got the veggie hash on the brioche bun and it was probaly the best breakfast sandwich i’ve ever had. the woman who took our order was very friendly and the cook was hustling and got our order out quick. i am looking forward to returning to try some more of their food! ☺️“
“First time to try Wheeling Donuts today. Oh.My.God. Fresh, delicious, soft, great variety and fantastic prices! This place is better than places like Stan's Donuts. They need to get credit for being an amazing donut shop. Hidden away in a strip mall. I don't want to tell anyone because it's my best kept secret right now but they deserve your business. Just excellent.“
“I can't believe this place has been here all this time and I only just found it. Best donuts in the area. If you just like donuts, this will certainly satisfy, but if you're the foodie type, you can tell from the flavors, presentation, and balance that these are made by people with culinary technique. Theyre not just dropping dough into a fryer. Very good and will be back.(anything less than 5 stars is a hater)“
“This place was great. We stopped in this morning I had the green bowl & the Oreo donut. I have no idea how he got the bowl of the base so light & airy. Normally bowls are dense, it was not at all, I really enjoyed it. Husband got the peanut lovers shake. It was all so good. It was filling & satisfying. The setup is great, loved the post it note wall.The owner was super friendly & welcoming. He said he’d been in business one year, hope he has many more years of success. He has a great shop.Dietary restrictions: I’m soy & dairy intolerant & there were plenty of options on the menu for me to enjoy.“
“Neighbor family here and we’ve been multiple times during the soft opening and have loved it! My son and I love the brown sugar tea. And my little one can’t get enough of the donuts. They’re not your typical donut so don’t expect that. They’re sooo much better. They are a bit pricy but that’s expected: donuts are hand rolled! Totally plan on returning multiple times! Great addition to our neighborhood!“
“I was here visiting from the East Coast What a pleasure to shop at this Dunkin’ Donuts especially Raj who makes you feel like you are the only customer , what a great way to start your day really set the cheerful attitude all day for me would highly recommend even coming from “
“Continental Bakery has been a family favorite since forever. My parents bought cakes and sweets for special occasians, now I'm buying cakes and sweets for my kids and new family special occasians. They always suprise me with their wonderful cakes. I let them be creative and they never disappoint. The best!!“
Dessert • $$
“Was in the area and had to make a stop back to Mochinut. The flavors this week looked really good. I love the texture and chewiness of these donuts. They are light and not overly sweet. We enjoyed the original glazed and churro at the store. My sister was expecting the glazed to be a sugar rush. But to her surprise it wasn't too sweet, but perfect! She had her first mochiball and loved the strawberry filling. Great little after noon treat to enjoy with hot tea on this frigid cold weekend!“
“Incredible customer service! Christine + Anthony were working today and gave me the full red carpet treatment (first time ever eating Mochinuts!). Mochnuts are an incredible novelty we just discovered! (Imagine a chewy donut). Highly recommend pairing food with the refreshers!! So as long as I'm in the area I'm probably going to be a weekly or bi-weekly return customer.“
“Walking into the shop will remind you of Willy Wonka with treats from floor to ceiling in every shape, size, and type. My favorite is actually their donuts (cider spice in the fall in particular). Always a great place for your Valentine gift or basket for friends or clients.“
“Got in there near the end of the day. Selection was pretty picked through. But that was to be expected. Staff was very attentive and Ashley developed a special price for the remaining donuts that we selected. Went out of the ordinary for a great experience.“
“Yummy & healthy acai bowls & cute catered seasonal menu items to choose from! Always a friendly face willing to explain the options whenever I stop in. Love following them on all their socials to know when new things drop. Would def recommend to a friend looking for healthy alternatives in their area!“
“Best pastries around!! My favs are the onion roll and the chocolate cream ones. We also always get the crustless bread. I've even gotten my daughter into loving the turtles. We also get the bun with the hot dog inside and a few others. I will say it does get crowded but it's goes relatively fast. And there are trays with tongs to grab the pastries yourself. The staff are super friendly and helpful and inside is cute with cute decor. Also get the tiramsu! Def would recommend to anybody and will always keep coming myself.“
“The employee (young lady) you have working the store right this very moment ( Saturday, July 15th at 5:33pm) needs help with customer service. We walked in the empty store to spend money and she did not greet us. Also, when we inquired about whether the store had muffins her response was (with a nasty attitude) "whatever is in there." Needless to say we left without spending a dime. Please train your staff better.“
Ice Cream Shop • $
“During my recent visit, something truly heartwarming happened - I unexpectedly ran into an old student of mine. It was a bittersweet moment filled with nostalgia and joy. This experience made my time at Rainbow Ice Cream even more special, turning it into an unforgettable outing. ( I'm still young BTW ) The staff is incredibly friendly, making you feel welcomed from the moment you step in. The icing on the cake is the fact that it shares space with Buona Beef, ensuring there's enough seating for everyone. Not as loud as expected and the dinning room was clean offered a lot of natural lighting. I highly recommend Rainbow Ice Cream for its top-notch service, tasty treats, and the potential for lovely surprises like mine. It's a definite must-visit!“
“Update 05/18/2023 - stellar service! I’m partially disabled. The app was being stupid and would not let me place my order, so I called inside. The lady at the counter took my order, came outside for my card, brought out my food. This is what I call service. Thank you for your personal touch. I APPRECIATE YOU!!!“
“This Dunkin’ Donuts is good. The drive-through is always very quick to get through. The parking lot is clean the stores clean the employees are friendly and what else can you expect? I have no reason to go to a different Dunkin’ Donuts. This one is close and like I said, has great service and is fast I will continue to go there.“
“Yummy smoothies and teas. They use Herbalife products for add ons ($2$ extra) I wish that was listed before you started adding in protein scoops etc. I also wish they told you about the combos when you order more than one drink…definitely didn’t mention it the first time there. it’s a very tasty and low key spot. Been back a few times and still good service and drinks!“
“I received an ad in the mail today, and decided to purchase over a dozen of these donuts. At first bite, they are incredible: soft, smooth, and a right blend of frosting and pastry. I have no doubt that with coffee, it will be heavenly. I definitely recommend this place to anyone looking for a sweet treat.“
“They are always open. Not to mention, they also have Baskin Robbins conjoined...so yeah, ice cream, donuts, sandwiches and coffee are always served. Product consistency is good here. Just "donut" over indulge☺ ample seating. Drive through is super efficient at this branch.Kid-friendliness: Fun occasional treat for kids.“
“I love this Dunkin Donuts!!! They have the best customer service and the crew there are so friendly and very efficient. My coffee is always tasting Super Delicious! Thank you Azucena, Joel and Hardik for the amazing service you give to us❤️ #LoveDD“
“This Dunkin Donuts has pleasant, more modern and updated decor which makes the experience of dining in much better. The soughdough breakfast sandwich I had with my choice of turkey sausage was decent. The avocado toast that I also had was made well, but the guacamole was a bit too cold on the toast which made the toast seem cold. Undoubtedly Dunkin probably keeps a redimade avocado mash / guacamole refrigerated until use; yet I believe if you are going to make exceptional avocado toast, you need to mash the avocado at room temperature, use the right spices, and immediately serve it on newly made extra warm toast.The vanilla cold brew with sweet foam was decent and the vanilla flavored cold brew coffee thankfully did not any extra sugary sweetness to the drink.“
“My husband and I were waiting on a carry-out order at another restaurant and went to Dunkin' to get a drink while we waited. We got a Hot Peppermint Mocha. The drink tasted good. The server was helpful, friendly and fast. I really enjoyed the Christmas decorations that were up in the restaurant. I highly recommend Dunkin' and will come back in the future.“
“I mean, it’s Dunkin- if you’re expecting a Gordon Ramsey experience, you’re the problem. Coffee is decent unlike other places that make coffee kind of watery. Donuts are alright, not a huge fan of donuts but impressed with their specialty donut of the month ?“
“This the only Dunkin that actually makes the drinks consistently correct every time! I’ve been to MANY dunkins and as I am from the city (family local). The best part after getting a perfect brew is the sweet man working. I’m not sure if he’s a manager but he is so sweet and I love seeing his smiling face every time I go! I wish I knew his name so I could give him credit.“