4 Best Ice Cream Shops in Romeoville

“Una tremenda experiencia con un buen servicio al cliente. El sabor de los helados (nieves) excelente. Llegamos en último momento y la calidad del servicio fue la mejor. Nos atendieron con una sonrisa amplia y aunque éramos un grupo de 6 personas, la atención fue de calidad. Si hubieran 100 estrellas se los daría; muchas veces recomendados. La próxima vez que vuelva a Romeoville por ahí pasaré.“

“Ice cream is delicious staff is wonderful“

“Nobody is perfect, everybody makes mistakes. I rar. when I do they always make it right and then some. This specific location is no exception. I received cheese on my burger when I asked for it without, called back and immediately received an answer and was told I could either have a free value basket voucher sent directly to my house or I could come back at my convenience and receive the correct order free of charge. I chose the second option and upon arrival and ordering, the general assistant manager Tony knew exactly what was wrong with my previous order and he wasn’t even the one I spoke to on the phone. He not only offered a large fry as opposed to the regular size one I had paid for, he also offered a concrete mixer in replacement of my drink and he even made it a large. When I got my correct order the food was fresh as always and everything was in place just as I ordered. I always have great customer experiences at every single Culver’s but this staff from the owner to managers, cashiers, cooks and so on all go above and beyond in every way.“

“Another location that my family and I have been going for years now too. It has its moments where it is super busy but just like at any other location they are understaffed and patience is a virtue. Sad they no longer sell nachos but the ice cream cones, blizzards and freeze drinks are always yummy ?“