Starbucks in Schaumburg

“Kaya went above and beyond ! Amazing friendly staff! Kaya and another barista helped me get my order right when another Starbuck from a different location mixed up my drink at the drive through. They quickly adjusted my drink, while understanding I was busy (despite them being extremely busy also). She didn’t take any short cuts and made sure my drink was ready to go . They were beyond professional and extremely friendly during the entire process! Thank you again Kaya !!!!!“

“I came for one thing, and the employee, who I have forgotten his name, African American gentleman, clean cut and beard, super friendly and helpful! Was able to help me get an item and make my Girlfriend's birthday spectacular!! Thank you brother! That's what I call customer service!“

“I had a great experience at this Starbucks! I accidentally ordered the wrong thing on a day when I really needed my coffee, but Cristian came through with exceptional customer service. He went above and beyond to help correct my order and made sure I was taken care of.

It’s not often you see that level of care and attention, it definitely made my day. Big thanks to Cristian for turning things around! I’ll definitely be coming back.“

“Came to order a Sugar free Matcha and old lady treated me extremely poorly I acted like I was talking in a different language, nothing of what I say was confusing maybe she is too old to be working in this kind place sis actually embarrassing being this old and working I guess why she is so mad but anyways I placed order at doorfaah and came to pick up was okay young guy apologize and give me two 4$ off card that wasn't even loaded and I was very embarrassed when paying in another location“

“Absolutly amazing people. Tried out a new drink that they helped me make and its the best. Shower friendly. Helpful. Please don't change the atmosphere and attitude. I wish all customer facing roles had these great of people. Thank you guys!!!“

“The matcha was really good, and I enjoyed the drink! The only issue was that the drive-thru service seemed a little disorganized. The person who initially took my order seemed a bit confused, but another staff member stepped in and was able to take it very quickly. I was also accidentally given the wrong drink at first.

I understand that mornings can be very busy, but since many people are stopping by on their way to work, a little more organization and efficiency would make the experience much better. Overall, I enjoyed my drink and just hope the service is a bit smoother next time.“

“Emma at the drive thru is very clean, neat, and friendly. She is also very organized. She prepared a bunch of gift cards and envelopes for me, as well as took care of my drink order. She handled a long line of cars and smiled at everyone while helping them. Nice to see such professional care still remains at this location…thanks!“

“I need to do a review of this location. I will purposely buy something from Target for pick up just to get a caramel ribbon crunch. There is nowhere in the area that actually makes the ribbon in my caramel ribbon crunch. I’ve actually waited in line at a Starbucks location longer than what it takes to bring me out not only my purchase, but an amazing drink. I have never been disappointed with a drink from this location! Every time it’s amazing! Thank you Target Starbucks Employees!“

“Could've sworn I did a five-star review a couple weeks back when I left a bag from another store by accident. I came back about an hour later and pleased to find they saved it for me. Sort of. That's an inside joke and only the ones involved will know what it means lol.“

“The first photo which looks like a Starbucks with nice with the library, if it hasn't been removed yet is not this location. If it was previously, perhaps they have remodeled since then. It looks completely different now. I have posted a short video. While conveniently located in almost the center of Illinois's largest mall, Woodfield Mall there is room for many improvements. Fix cracked tiles on the floor or have them all do it for you if it's their responsibility. And there's not a line and a team member calls out a name what's the cup keeps sitting there perhaps one of the several people behind the counter could make the effort to come out and hand deliver it rather than letting it sit there and lose its temperature. The staff is friendly. Service could be better. I noticed more than 10 power outlets have been covered. I would have bought more drinks if I was able to do a little work here on laptop. TIP: You might not see it if you're standing in the center because it's tucked under one of the escalators.“