Wetzel's Pretzels
$ • Pretzels
Hours:
5 Woodfield Mall Space #F122, Schaumburg
(847) 619-0245
Wetzel's Pretzels Reviews
I'd leave zero stars if I could. The scoundrels working this pretzel stand refuse to make more pretzels once they sell out of what they made that morning. Some of the most abysmal customer service I've ever received. The pretzels are delectable when they're actually available. But don't hold your breath on them actually being available if you go within six hours of closing. The lad working the stand did have a nice moustache though.
The pretzels are stale not fresh they leave them until they sell so you might get a pretzel that's been there for hours . Customer service needs to be addressed as they attend you with this attitude like they are frustrated and don't want to be there. I spent around $18 for cinnamon pretzel bits and a watered down lemonade. I was disappointed in spending my hard earned money and still have the crave for a fresh cinnamon pretzel bits.... lol
Ratings
Hours
| Monday | 11AM - 8PM |
| Tuesday | 11AM - 8PM |
| Wednesday | 12 - 6PM |
| Thursday | 11AM - 8PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 12 - 6PM |
Stopped here for a quick snack while we are walking Woodfield Mall on Saturday. Definitely a family-owned franchise, because everyone (old and young ) over-the-counter was working at a fierce pace to keep up with customers demands. It just looked like family. all the staff was very courteous and attentive. Anyway, we ordered the pretzel bites, with cheddar cheese sauce. Just enough to satisfy our hunger pangs ... and reasonably priced.