Customers` Favorites
Customers` Favorites
“Morning Staff is always very friendly and they make sure the drive thru line moves as quickly as possible. Once in a while I get a coffee that tastes a little burnt but other than that they do a really good job! Good variety for their menu as well and they always give our dog a small cup of whip cream when she comes with for the car ride! She looks forward to her Dunkin field trips! Thanks Dunkin team members! You do a great job and we appreciate the friendly service every time!!“
Customers` Favorites
“This place gets a ⭐⭐⭐⭐⭐ from me! Everyone I spoke with was super nice! Gabriela, specifically, went out of her way to make a special day complete for me. Living in Ohio, I needed some assistance. She stayed in constant communication with me and the results were better than expected!!! Can't wait to visit, in person, in May!! Thank you so very much 💞“
Customers` Favorites
“We love Donut Den but something has changed. The long John’s were always so soft and almost melted in your mouth however, they seem a little heavier lately please go back to how they were made before because they were awesome.“
Customers` Favorites
“If you like donuts fresh and taste like food should go here an you will keep coming back.“
Customers` Favorites
“Best Dunkin in Joliet. Coffee doesn’t take like it’s been there for days like the one on Larkin . Iced latte has tasted the same if not better the several times I’ve gotten it. Service is really good very nice people. They’ve always gotten my order right list goes “
Customers` Favorites
“This is my all time favorite Dunkin. The staff is always so kind especially the morning workers. The food and drinks are always consistent. Whenever I go to a different Dunkin it’s never the same quality as this location. I always get the frozen coffee with butter pecan and blueberry. Never disappoints. I also highly recommend the snackin bacon. It’s the perfect amount of sweet and savory. I think everyone should go to this Dunkin. You guys are my favorite!!“
Customers` Favorites
“I love coming here during my shift they make you feel like your family and they're always so sweet! even in a rush they prioritize and they get everything out as quick as possible too. they are genuinely good people love the food love the drinks!“
Customers` Favorites
“How often does one take time out to write a review for a Dunkin’? I’d venture to guess not often. But if there’s one branch of Dunkin’ that deserves a review, it’s this one. Bobby and his team at Dunkin’ are BEYOND amazing! And I’m not just speaking from my experience but from my observation with the team dealing with other customers. They remember names, they remember orders, they’re all polite, and go out of their way..the customer service is top notch h. Even on the busiest of mornings, they’re prompt and on top of it…but honestly, even when a order has an issue, they’re apologetic and fix it - their customer service is remarkable. Furthermore, the other thing I love is that the store is ALWAYS clean! My mornings are pretty much incomplete without coffee and a “good morning HIra” from this team!“
Customers` Favorites
“Maybe. But I ordered a Grilled cheese melt. it had two slices of cheese on it and it was cold. Not even Grilled. No ham on it either? Terrible. Disappointing.“
Customers` Favorites
“Drive-thru for my coffee - I order ahead. You can use points too. Love my coffee.
Wheelchair accessibility: Absolutely wonderful when you can have the employees helping hold the door for my son (he's in the wheelchair) and I'm kinda tiny. Great service and above and beyond.“
Customers` Favorites
“Very very nice lady working right now by herself!! She held a great attitude despite being busy and being the only worker there is crazy. Give your employees more help! I work In the food industry myself so I know how it is, but the women working right now deserves a raise!“
Customers` Favorites
“It's a great place to get your coffee and whatever you want to eat. The employees and the owner are very nice to me! Oh , the coffee and their breakfast sandwiches and donuts are great. Joe Ciraulo“
Customers` Favorites
“I stopped in the drive-thru on August 4th around 11am for a cup of coffee with my Mom. I didn’t catch any of their names, but the Staff was VERY friendly. There was a bit of a language / accent barrier, but I could still understand them.
However, not only was my Order correct and delicious, they went above and beyond, and gave my Mom a full sample(short cup size) of their daily brewed coffee without charging me.
Thank you so much for brightening our day, we will definitely be coming back to this location 👏“
Customers` Favorites
“"Recently visited this Dunkin' store and was pleasantly surprised by the quicker service at the drive-thru. Orders were taken and fulfilled efficiently, making for a seamless experience. Kudos to the team for stepping up their game!"
Vegetarian options: Bagels with plain, vegetable, and strawberry cream cheeseVeggie bitesPlain and everything bagel sandwichesHash browns“
Customers` Favorites
“I have been at the Elwood location many times I just went back and I’m happy to say There is a girl by the name of Cat Who I noticed is still there (thank God) she needs to manage many Duncans to make every location like the one in Elwood. I am a vice president at a company who deals a lot with customer service. I asked her if I can hire her and she said no she’s very happy at her current job so bummer for me. In which case I wanted to compliment the individual that would be above her to make sure she is given the proper Recognition for doing her job with a smile. When I walk in, she’s always smiling very pleasant. Has learned my name from memory which I think it’s a great plus for being a customer. It should be that way all regular customers to be called by their name. This girl should be running multiple locations or become an area or general manager. She can teach a lot of your employees About how to run a business Properly. This location has many positive improvements since she has been at this location. I have come in very often and it finally feels like I’m welcome. It’s unbelievable how this location is now being run. Anyone reading this please go to this location and see how a Duncan should be run. I guarantee top service I’ve seen and experienced it multiple times. I’m not even one to usually leave Reviews on a business But the difference in this place versus a lot of of places that I’ve come across in my life is a huge difference. I feel like they should set out some candles and table cloths and little napkins like a more upscale restaurant. I’ve now noticed too, it’s being decorated for Halloween, which is so cute because my birthday is on Halloween so I feel like the manager is celebrating my birthday. Great job at this location and a great job to the manager Cat you are number one Don’t ever let anyone tell you different. The changes that I’ve seen are like night and day! Please promote this girl to the top. She definitely deserves it. By the way, I live in Woodridge, Illinois, and I have actually taken the time to go to that location upon occasion when I didn’t have to work just because of the difference that has been made.“
Customers` Favorites
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“Love the DD in Shorewood. Everyone is always very pleasant and cortious. They are very sweet to my little girl every time we walk in.“