Jimmy John's in Springfield

“These guys and gals KILL IT every single time I go here! We order to-go here a lot and they are ALWAYS on it! We have never had one problem yet! The food is always ready. Even when we order last minute they have it ready to go! The orders are always correct. They just make it easy to order and grab your food and be happy about it every single time!“

“We can't thank today's lunch staff, enough, at this Jimmy John's location for coming in clutch for us today with a last minute order! We had some colleagues attending an offsite meeting on the other side of town from where our offices are located. We don't typically order business meals from food establishments out on the west side because of the distance from our office being out of standard delivery range. However, the organization hosting the meeting asked if we could provide lunch, and we ordered from a different west-side establishment several days in advance of the meeting. When they were well over an hour late with the delivery, very rude, and unhelpful in providing any explanation for the delay or information regarding when we could expect it to finally show up; we found this JJ location close by the meeting site, called them up and asked if they could whip up nearly 2 dozen sandwiches quickly. They were so helpful on such short notice, and definitely lived up to the freaky fast tagline! By the time the person I spoke to on the phone put the order in their system and processed our payment, the other staff members had the order nearly complete. We've never ordered from this Jimmy John's location before, as there's a location much closer to our offices, but if/when we ever need to order lunch for a meeting on the west side of Springfield, we will definitely use this location again! Thank you so much!!!“

“Placed our order at the counter, and our sandwiches were finished by the time we finished checking out. SUPER fast! We also had an issue with not enough carbonation in the drinks, and they fixed it immediately and thanked us for being patient. Great customer service at this location!!“

“I recently ordered from Jimmy John's, and I was thoroughly impressed with the experience. My delivery driver, Dawn, was excellent. She delivered my food on time, and the food was fresh and delicious. The totally tuna sandwich I ordered was fantastic! Both the service at the store and the delivery were top-notch. I highly recommend Jimmy John's to everyone—five stars all the way!“

“Visited the evening 2/20. Their was only one worker. There was a line out the door
This one worker did it all so smoothly.
He took half the orders then made the sandwiches. He was so nice. Not one person complained, he was that good.
Our sandwiches were great.
That guy needs a bonus.“