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“I did a mobile order (& paid in-app) & as I was going through the drive thru to pick it out, a circuit blew. All their screens and half the machines stopped working. I couldn't cancel my order and order at a new place. I went inside and immediately Brian figured out what I ordered and got it for me, free of cost. Amazing service & handling in an unexpected electrical mishap situation.“
“If you need to stop for a quick breakfast, hit the drive-thru! Ms. Bernadette will make your morning. She is such a sweet soul and put a huge smile on my son and my face! She made our morning!! Thank you, My Bernadette!! Keep spreading joy and positivity!“
“It was pretty busy here today, but the line was moving really fast. The ladies at both of the windows were very polite! I got my food within probably 2 minutes of ordering & I could tell they just made it. Great service overall, I can imagine it can be difficult & stressful at times working drive thru, so I hope they know they’re doing a great job!“
“These people need to use more mayo. I ordered McChickens, a few without lettuce that almost looked as if mayo was on it, but taken off. BC the only mayo that was on said chickens soaked into the bun and seemed residual like...
But it was all still good. The McDouble was fire for sure.
When it comes to the service - it was good. Polite and accurate. Went at a normal speed. I didn't time it but I would estimate it took 7 min or better, which isn't bad for 6 McChickens, 1 McDouble, 1 Quarter Pounder & 3 LG Fry.
If you or anyone else has seen the mayo, please contact McDonald's North Dirksen.
And if this store does end up seeing this:
Do it for the Chickens man!“
“This McDonald's is awesome! This is my neighborhood McDonald's and I've gotten to know every one of the managers here and what I can say is that it is being managed excellently. One of the cleanest McDonald's I've ever been through and one of the fastest drive-thrus. The other day I got takeout and after a 15 minute walk home I still had to hassisfossafuss my burger because it was so hot. The general manager's name is Sandy and she's doing a great job.“
“I want to say thank you to the most amazing guy z y q u a n e n for the wonderful customer service he showed me made my day with such kindness and sweetness he was so wonderful I cannot put in words I give him 10 stars and more McDonald's is Lucky to have such a wonderful wonderful young man thank you“
“I wanna say thank you to bryant, he is the most amazing employee.I have met in a long time.You know when you're just having that bad day, and that one person makes you smile.That was Bryant... Thank you.. I needed your positive attitude today....“
“Google keeps harassing me to review McDonald's so here goes. It's McDonald's. I think I got a large coffee black. It was good enough to drink, ready quickly, and inexpensive. I gave the food, service, and atmosphere all three stars. Because that's what McDonald's is. Good enough when you're in a hurry and or don't want to spend a lot of money. Overall I gave it 5 stars because a 3 star experience is what I expect from McDonald's and that's what I got.“
“The food, service, and atmosphere is great. It's a local McDonald's that I recommend to anyone. The service is fast. The food is great. And the employees are nice.
Parking: Parking is on both sides of the building and in the back.“
“They say women have no talent. Here we say food.
look
Keep moving forward
benefit
Aloha Always
A wise leader has calmed my heart. I'm trying to make the food heavier. I don't like it
They say women have no talent. Here we say food.
look
Keep moving forward
benefit
Aloha Always
A wise leader has calmed my heart. I'm trying to make the food heavier. I don't like it“
“This Clear lake location is the only one I will go to in Springfield. The staff have always been friendly and the food is pretty consistently fresh. My favorite is the sweet tea, made just right. I will also go out of my way to go to the Taylorville McDonald's!
As far as the other Springfield and Chatham locations, the employees need a lesson on work ethic and food service. The food is cold and fries cold and are always warmed over. And they are RUDE!
That's the result of pure laziness.
The Archer Elevator location....awful. THE STAFF IS RUDE!
I even refuse to go the the Chatham location!
It's pretty bad when the majority of the McDonald's here have such bad service.
Time for a major review by the ownersof their restaurants, I'd say.“