$ • Fast Food, Burgers

2303 W Monroe St, Springfield
(217) 546-4319


Take-Out/Delivery Options


Reviews for McDonald's

Every time I go here they get my order won't and then force me to wait for them to fix their errors. Today the manager came up and did not ever apologized for THEIR mistake. Has anyone else had these issues with employees constantly getting it wrong and then the management being overly rise and walking away as I try to express my continuous issues at this location?

I have visited this location memory many times and usually have gotten good service. The last several times I have gone the service really bad. Waiting in a long line after placing my order. These visits were not during busy hours. Realizing this can happen how many reasons I did not have too big of an issue. However, this last visit I ordered 2 meals and the burgers we're both barely seared on the outside and raw in the middle. Just seems as though management is losing control.

My daughter went to pick up a large order for Emergency room staff around 10 pm on a Wednesday night. The drive thru speaker was apparently having difficulty, so she walked into store to place the order. The manager Corey was very rude to her, didn't get the order correct and she ended up at a second McDonald's on Jefferson to get the rest of her order. When I called he was just as rude claiming he wasn't rude at all and had no apologies.

More Reviews(70)


Monday 5AM - 12AM
Tuesday 5AM - 12AM
Wednesday 5AM - 12AM
Thursday 5AM - 12AM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 12AM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.