“Some years ago, the Illini Union renovated the exterior courtyard into extended interior seating space for students. This included the addition of a Starbucks location. The staff at this location seems to be well trained and managed because they are always friendly and very adept at getting orders out. With the huge crowds flowing through the Union, this is no easy task but they do it well and gracefully. My drinks always taste exactly as they should so the quality control is excellent. Highly recommended.“
“Wow the customer service is amazing at this place. The drive thru employee was the best. As I was sitting there waiting for them to make my order I was listening to the drive thru employee take other people's orders. We need more people like her working the drive thru. When they were out of something she had a suggestion for everything . I love people like her. Kudos to her. My drink was so good I had to double back and get another one the following day. Vanilla bean frappucino with white chocolate mocha add strawberries.“