Starbucks in Waukegan

“5+1?This small out-of-the-way Starbucks (located inside Target) is really a diamond in the rough, if you consider Starbucks a diamond, LOL. They make the store on Grand and Green Bay look pathetic. The young man working behind the counter, his name is Felipe, is extremely articulate and knowledgeable, about Starbucks offerings, unlike the other store. I came in for the Medicine Ball, that is a stress relieving, stomach settling concoction that Starbucks has come up with. It's not on the menu but if you're stressed or just not feeling well, this is the thing to get. See Felipe, he's a nice young man and working his way through school. He is very attentive and always smiling. As a matter of fact I'm going to give them an extra star because he's such an excellent hire for them, he should be in management.??“

“Wow! Talk about some great customer service. I had no idea what I wanted to order and the barista Maddie had some amazing recommendations. She provided great insight on drinks I would be interested in and we even got to talking about some stuff that was unrelated. Maddie, you were so incredibly awesome. You are truly amazing!“

“The staff today made my daughter's day! She was very nervous about an evaluation at work, and without even knowing, the staff made her feel so much better. A much needed emotion. I can't thank you all enough for helping to make what could have been a rough day so much brighter. To the store manager, do your best to keep everyone you had working today. They are such an asset to this store!“