“I don’t live around here but I came in for a coffee and I sat and drink it for about 10 minutes and went back to the register to order a pastry. Ryan remembered my name and asked if he could get anything more for me using my first name. It was just a small gesture but felt so personal and wonderful. Great job Ryan! If I lived around here I would come back to this Starbucks all the time!“
“I ordered a medium hot matcha latte with oat milk and added strawberry purée because I was really looking forward to that flavor combination. 🍵🍓 Unfortunately, when I got my drink, the strawberry purée was completely missing. 😕 The matcha itself was good, but without the purée it wasn’t what I had ordered or expected. I hope the team pays a little more attention to custom orders in the future, especially when customers are paying extra for add-ins. ❤️ Mistakes can happen, but getting the order right makes a big difference. I’d definitely be willing to give this place another try! 😊👍“
“Centrally located Starbucks - very near to the Metra Station, with a large interior space that still manages to feel cozy. Given the space, more patrons can be served and/or accommodated. Great service that includes Reserve coffee products. Love it!“