Starbucks in Gurnee

“I tried a custom lemonade today that the barista suggested, and babyyyy let me tell you; game changer!

It was refreshing, perfectly balanced, and had the right mix of sweet and tangy. I love when a barista actually listens and puts together something you didn’t even know you needed. This lemonade was chef’s kiss; light, flavorful, and so good I had to stop myself from ordering a second one!

Shout-out to the barista for the amazing recommendation. I’ll definitely be back for my new favorite drink!“

“Was there Monday morning around 10 am , June 8. Want to compliment the entire team working there. I had an order for 10 drinks and food and they nailed it ! Even though it was a busy morning they juggled drive thru orders, pick up , and in store without missing a beat. I felt bad bringing a large order in but they smiled and said no worries and then worked together as a team to get the drinks and food out quickly . I do a lot of large orders and some locations get mad and slow but not here . This crew was amazing and were even smiling and friendly as they put all the orders together . This is a model for amazing customer service !!! Well done and thank you again !!!“

“Came in today for a coffee to see a man being an absolute idiot to the girl behind the counter.
This man sat there and nit picked everything she was doing.
He proceeded to nit pick how the machine brewed espresso and that he wanted his coffee exactly 118 degrees.

This girl with pink and green hair was killing it! If someone did that to me I probably would have flown over that counter,
Even after dealing some an absolute idiot of a man she was very freindly , helped me pick out flavors of coffee and my drink is a absolutely amazing
As I’m sitting here sipping my coffee ranting to my boyfriend about how much of an idiot that man was and how much I would have flown over the counter if someone did that to me. It’s awesome she kept her cool and was doing great at her job! Screw that guy you did amazing !“

“The Starbucks inside Macy's at Gurnee Mills allways gives the best service and takes great care of myself and my crew. Thank you especially to Coral! Also, thank you to Peppermint Mochas for making me happier during the holiday season.“

“I ordered the vanilla bean cream frappe and can I tell you, I was happy! I'm sorry that I can't remember the name of the young lady but she made my drink exactly how I wanted. If they had a tip cup she would have given one!I like vanilla bean mixed with dried strawberries and I like it just a bit pink... Look at the photo... It's perfect ? Thank you to the young lady who made my drink for me and if I see her again, I will be sure to post her name in this review.“

“I haven’t been to this Starbucks in a while but I came in today and the girl was so nice and customer service was on point which is super hard to find nowadays I didn’t catch her name unfortunately but it was around 12 today I just wanted to show my appreciation “