4.4
Superb
261 Reviews
7 Jandus Road ENTRANCE:, 11 Spring Street, Cary · 7.92 miles
Customers’ favorites
- Fourless Chocolate Cake
- Tagliatelle Bolognese
- Risotto Con Filetto
- Eggplant Parmigiana
“i recently had a disappointing experience at a restaurant that I felt compelled to share. I went there for dinner with my fiancée, mother, and our two young kids, ages 3 and 1. Initially, the dinner was fantastic; we were enjoying our time together and the food was great. However, after about an hour and 20 minutes, we were abruptly told we had to leave because of other reservations. This was incredibly frustrating, especially since I still had my drink left, and we had just paid our tab As we were leaving, we encountered a manager and inquired about the situation. To our shock, she responded by asking if we knew how to read English, which felt incredibly rude and unprofessional. I pulled up my reservation online and nowhere does it say there was a time limit. To make matters worse, as we walked through the bar to exit, she followed my mother and physically shoved her three times. This kind of behavior is completely unacceptable in any establishment, and it left a sour taste in what could have been a lovely evening. We called the cops to make a report as the manager "lucy" (she told me this was her name) should never be able to touch a customer. Especially since we were not refusing to leave AND my kids were there to witness it all. In the car my son kept asking why the lady pushed my mom . This shouldn't be something I need to answer as it never should have happened. She tried telling the cops she did not have the "intent" to hurt but to get us out . Yet we were not even refusing to leave...only letting her know it was rude as we still had stuff that was unfinished that we paid for. I understand that restaurants have to manage reservations, but there are respectful ways to handle these situations. Additionally, she left it up to the waiter to tell us we had to leave . I won't be returning, and I hope this feedback helps others make an informed decision. And please , if you were in the bar / restaurant when this all happened , speak up on how wrong it was of her to push someone like that.”
Italian · $$
