“I did a mobile order and I chose the wrong store location but the employees at this Arby's did not let that deter them in any way they took my order number and gave me my food and said they'll call the store that I chose and get it switched and taken care of and I was on my way so seven thumbs up to this Arby's drive-thru keep up the good work! Dusten Deckard is the best drive-thru customer ever!“
“Love Arbys! Drive through wasn't real busy! There was a sign on the drive thru menu board that they would be closing this evening due to shortage on staffing. That's so sad. Kids now a day just don't want to work. All the shootings & mayhem going on at this time, those people should put all their effort into getting jobs instead of causing chaos.“
“Arby’s south side is the best Arby’s but only because of Erika the manager has the nicest heart and runs a great business for Arby’s she provides services that only the actual owner of the business would do she treats it like her own if it was up to me she should get more respect and money then she does idk how much that is but everyone should be appreciated by the type person and service let alone stand up worker she is for Arby’sThat store needs more appreciation and money“
“Arby’s treats their customers RIGHT!I entered the Arby’s on West 3rd Street for lunch and was completely unprepared for what would transpire while I was there. As I walked up to the counter and started to try and order, a lady who was next to me waiting for her food took issue with how her order was being prepared by the staff.She began to get very upset with what she believed was an infraction upon health safety code (which I know from 6 years of food service industry was more than likely not). The manager there assured her that she could see what the customer was talking about but assured her that there was no violation.The customer proceeded to get very upset and started screaming at the employees for not doing it the way she believed it should be done. She was very derogatory and her words understandably sparked the ire of the staff. The whole of Arby’s got very loud for a bit.All the while I was standing 3 feet away, not able to finish my order due to the commotion. The store manager told the lady multiple times to leave and she wouldn’t, and eventually the manager called the police. The lady backed off from the front but remained in the store for a while.After everything had settled, and the lady was no longer yelling but sulking at a table refusing to leave, I was finally able to finish my order. The staff there gave me my meal for free after enduring the incident, which was very gracious of them.Eventually the lady left and the police did not have to get involved, but I wanted to shout out Arby’s for promo-ing the food of those who had to endure the episode, and the kindness of the staff towards the rest of the customers afterwards.The Arby’s on West 3rd has a great staff and they never should have had to go through something like that. But I’m very pleased with the way they handled it.“