“I’ve never rated an Arby’s before (LOL) but this is an exception because the staff was very friendly! They seemed like they actually enjoyed being at work (even if it wasn’t true). Thanks so much for your great customer service. And delicious beef & cheddars :)“
“One of the best customer service experiences we've had in a long time since covid. The manager was amazing as well. If you order through the mobile app it also gives you a time to pick up your food, which they get 5 minutes before your pickup time.“
“I visited Arby’s before but this location store number #6492 10877 East Washington Street was very clean inside and out. I went in the store to get myself daughter and grandson’s lunch. I spent $33.13.Which was not bad for this economy. My cashier was a young man named Mr.Bobby and his manager Mr.Curtis I always say Mr. or Mrs there was a Female on the fries I didn’t get her name but she was just as friendly.The food was fresh and hot.The shake machine actually WORKED! I wasn’t dealing with attitudes nor paying for expensive cold food and watered down drinks.Not like other locations.I definitely would recommend this location.Thank you Arby’s this team right here you chose correct ??We even rang the bell.?“
“I am very satisfied with this location. We ordered ahead on the app, which was easy. Our food was ready, hot, and fresh. The crew inside was friendly, and the restaurant was clean. The food order was accurate and exactly what and how we ordered it, even extras. They put sauces Etc in the bag. I recommend ?“
“I had the pecan chicken salad sandwich and it was very good. My granddaughter had fries and a turkey slider. They must have been really good because she is a very picky eater and she ate every bite of her food and then asked for another turkey slider!“
“We ordered four sliders as part of our order, but they misheard us in the drive-through window and gave us four classics instead. The receipt was correct but I went back inside because it's not what we had ordered. Not only did they refund us, but we kept the classics AND they made the sliders! Incredible customer service!! Will always come back to this location when we're in the area!“
Fast Food • $
“TL;DR- best Arby's I have been too, greeted instantly when walking in, polite manner of speaking, answered questions I had and whole crew was mirroring that managers behavior. Hot food and clean store. Building might be old but that was the freshest.i have ever felt at an Arby'sService: Okay so I walked in through these doors. Instantly greeted by a manager and was asked if I was ready to order. I said no not sure and he responded with saying if I had any questions let him know. I did since I had not been to Arby's in a while and he knew all the options, including giving recommendations based on tastes he asked about. Payed and sat down and waited barely two minutes and when I went to get stuff they asked if I wanted any sauces and to mention his name if I needed anything. Im..I'm... genuinely amazed at this really. I have given 5 stars for service less than this and now I feel like I should edit it.Food- extremely hot fries and great looking sandwhich overall. Stuff was spread evenly and the stuff I wanted added was there and was not stingy about it, condiment and sauce station was fully stocked and looked very clean overall. Solidly impressed by this. It's hard to make pre shredded lettuce look good, they managed it.Cleanliness- A+ seriously there was nearly nothing in that lobby that had a smear on it. There was a section under the middle booths that needed swept a small amount but that's just day to day not built up.Genuinely impressed with the staff and crew at this location overall, if I want Arby's again im gonna come here.“
“This is my Arby's! The food is wonderful. Yes, the service is a bit slow, but what fast food restaurant isnt? At least they know how to make the food on the menu. I'll wait for my food if you take the time to make it right and that's exactly what happened today. My favorite sandwich is the market fresh turkey bacon ranch as it's wonderful! It was made just as I expected. Great!My husband likes the roast beef n cheddar. So I ordered him the double roast beef n cheddar. Again it was made perfectly today. For each sandwich I ordered a medium curly fry . I also I ordered an extra sandwich and it did not disappoint.“
“Came through at 11pm and they did my food food was out of mayo up front and still went to the back and got some. Carin made sure the cook through me some onions on my gyro. Only thing could’ve been better was my fries were like from the bottom of the leftover not many curled fries .Gyro was so good I couldn’t stop biting it for the picture“
“A young lady waited on me in the Drive-Thru window and she was just so pleasant and so nice and my stuff had to be fried and so I had to wait but that was worth it and she was very prompt with it and it was just such a nice experience even though I had to “
“Was quick grab and go through drive thru. I made the mistake and got the fish and cheese sandwich instead of a roast beef. Was disappointed. Looked like a Gordon frozen fish stick with a slice of cheese on top. I should have stuck with a roast beef...“
“Giving 5 stars because the crew really rocked it this day. This was day of major storms knocking out power and shutting down lot of other businesses. The restaurant was overwhelmed with customers more than I ever saw it and the manager and staff did great at dealing with it all.“
“The staff at this Arby's location has been repeatedly helpful to me (eg, pointing out good deals similar to what I was going to order...)Arby's can be pretty inexpensive, and tastes good. I don't think the roast beef here qualifies as a health food ingredient; but I'd *guess* it's healthier than most burgers.“
“This is the BEST Arby's anywhere in town. We have a couple friends who go out of our way to come to this location because the food tastes just like Arby's used to back in the day. Other Arby's are not hitting like this one. We love the lady who takes our order; she's not perfect but she shows up to work with a smile on her face, and we feel better after we have seen her. The manager is amazing; hands on, hard-working, and a 2 time breast cancer survivor. It may not be the newest Arby's inside, but the food hits everytime. We love it, and look forward to going so that we can have our childhood memories again. The food was perfect. The manager goes out of her way to make sure everything is fresh, and how it is supposed to be. Love you all, and God bless!“
“I went in there around 1:30 on January 30th. I don't know if I have been mistreated at other places, but the drive thru person at Arby's was great. Like, if you need to know who deserves $15+ an hour working fast food; it's that guy. He had tattoos on his arm. I say this as an identifier; no judgement.He was nice, remembered a small part of my order, knew what they served, and was just pleasant and efficient. I was out of there quickly and my items were correct.I just want to say that that experience, though simple, should be every experience everywhere.“
“I've been coming to this store for over a year and the morning crew is always short staffed but always put to complete the order great morning crew I stop on my days off as well only cause of the service they give I can't say the same thing about night shift they close early and are not supposed to morning shift needs to get a raise because they go above and thats not given anymore great place before 3 when they do shift change service changes they are very slow and very unprofessional the only one that was trying to do stuff is the manager and she apparently can't manage but is a hard worker im sure if she had a better team that she wouldn't have been the only one working this is a repeat problem here except with the morning crew and when I first made this review it got a little better but it's worse than before to the point where I will not step back in on night crew very disappointed in the way they carried there self people“
“Ordered online though uber eats, the driver got there, and there was an issue, so that worker requested to speak with me. They explained that they were the only person working and were out of 2/3 of what I ordered. But, they could offer certain items at the same rate. I accepted available options. I hope this employee gets recognized for their efforts and good communication.“
“Better tasting sandwiches than most fast food places, imo; but it'd be hard to get much more than a day's worth of food (~2000 calories) for under $20. In that regard, the Greek Gyro seems a slightly better deal than most things, and I enjoyed mine. (Ofc, Arby's is best known for its roast beef, including "Beef 'n Cheddar" & French Dip variants.) Curly fries (also cut fries) might be relatively cheap and healthy, compared to the meaty menu items.The dining room here looked very clean. Service here can be helpful in pointing out specials, which seems true of Arby's locations in general. Men's restroom could use some work.Kid-friendliness: HighchairsWheelchair accessibility: Parking lot, ramp to entrance“
“Went through the drive thru around 11:15 pm, and they close at midnight, Hank to my order, Hank had a super good attitude, I have felt with a lot of fast food chains who dread taking orders that close to closing. I never leave reviews but I just wanna say thank you Hank for having a positive attitude and making putting a good stand point on customer service. Keep up the good work.“
“We came here for the 4 for $10 special and ordered them with lettuce and tomato. They were perfectly prepared and the associate was extremely friendly. The manager also was attentive to our needs. We both ordered milk shakes and they were just right. This is one we will definitely be back too.“
“Parking: The free parking for Arby's. However, when there is an event you can eat but you have to move within a reasonable amount of time. Event parking is $10 and they will fill up 2 to 3 lots with patrons.Kid-friendliness: They let the kids be kidsWheelchair accessibility: Yes, in several places along the wall to Arby's. Always well lit and open area to Stat observant.“