Arby's in Indianapolis

“Decided to go drive thru tonight to try the new steak bites, they were so good. Juicy, tender, delicious. We also got the white cheddar mac and cheese, delicious. We also picked up our usual faves, double beef n cheddar, potato cakes, everything was fresh and delicious, best fast food experience in months. Great food and great service. Thank you E. Washington and German Church Arby's😉“

“Came in needing a quick but filling bite before flying and did not disappoint. The interior decor is retro cool, the staff is responsive and absolutely loads the sandwiches, and there is even a cool bell to ring. Best Arby's I've been to in a while. Thanks guys!“

“This Arby's is the best on the east side! I had the gyro and my company has the classic roast beef and cheddar. Everything was so good. Best gyro in town ! The manager was working and making time for the guests and helping his team. The lobby, counter , and kitchen was very clean. Cleanest fast food I've gone to. Enjoyed eating in.“

“Besides the 13 minute wait after he told me to please hold at the speaker in the drive-through which I don’t mind. But it was literally 13 minutes when I then had to say “hello!“ He then took my order and he was very polite at the window and the food was great so I don’t have complaints about any of that. But to leave a customer sitting at the speaker and forget about them deserves to be docked a few points. Happy day!“

“Crew on duty tonight were an absolute delight! Never had such a great fast food experience! All of them greeted us, asked if we had everything we needed, they were expeditiously working every order at a fast pace and bantering with each other in a friendly fashion. Food was correct and tasty.“

“Kyle was awesome. Quick service and had an extremely positive attitude! Turned our night around. We had tried going to white castle and sonic down the road with horrible experiences and were unable to get food. Thank you for positively impacting our night and feeding us so we could continue on our travels!“

“delish, was cooked perfectly and in a great time-3yrs ago
I can't find a new spot to write a new review, but my old one still stands. I went through the drive thru and Tammy was incredibly helpful with helping walk me through the app, as well as incredibly kind. Then Sina was at the window and she was incredibly kind as well. I still recc this location even tho some share negative reviews, my foods always quick and tastes great“

“Shelby at this location was so nice to me even though I showed up like 5 minutes before close 😭 I’ve work many years in food service management so I know how annoying that is lol. Food was great, attitudes were great, store looked clean. 10/10“

“My friend and I went to this Arby’s on 7/10. Rodrigo took our order and was incredibly professional. I asked for an addition to my order and he not only accommodated the request, but he went above and beyond. Good service is very rare these days. Rodrigo was truly GOATED.“

“Requested cheese sticks hot, freshly cooked. The cook came and spoke to me informing me it would 3 minutes. Cook returned to window an noticed me 2 minutes more. Cheese stick were hot, crispy on outside, and chewy. Just the way I like my cheese sticks.“

“I was a regular at this location for over a year. I was a bus driver from out of district. Arby's was my hang out spot in between dropping off students and picking them up. At first the location was a bit rough (August2025-January2026). Long wait times unclean lobby and bathrooms. Food was just good sometimes. Then they got a new store manager. A young man that spun the whole atmosphere around 180. I saw him cleaning the lobby and outside. I could hear him coach employees and lifting them up in positive ways. Wait times were shortened food was fresher and tasted excellent. I ate here frequently and spent a lot of afternoons in here. The team and manager always welcomed me and had great attitudes. I wish I could remember the young man's name. But he made an impression on me and that location. I believe lots of people are quick to complain about every little thing. Rarely do we stop and mention greatness. So I wanted to share greatness today.“

“The gentleman at the counter greeted me, later I saw me sitting and asked if I needed anything else. The restaurant had very good service and was beautiful. I went with my daughter because I received some coupons in the mail. I had never been before in Arby's. I liked the restaurant; it’s really nice.“

“It's an Arby's. They have the meats. Took a weirdly long time to get the food from the drive thru, but there were like, two employees inside and I'm sure they were doing their best. Food was fine. Again, it's an Arby's.“

“Every time I come here I get great Arby’s food with great service. A small group of us came here tonight close to closing and rather than making faces and shooing us away they welcomed us in and treated us great. Unfortunately that sort of service doesn’t happen out there enough anymore, but these folks really treated us right tonight and we appreciated it“

“I just had the best customer service experience! Unfortunately I didn’t get the young lady’s name. She was on the drive thru and cash register and she deserves a raise! Thank you for your kindness! It is very much appreciated in this time we are living in.“

“we decided to venture to Arby’s today, it has been a while since we have been here. We found the staff was welcoming, very nice, thanked us for our business which you hardly hear anymore and the food was great! We got the arby’s roast beef melt, gyro and fries and cheese sticks. No complaints, restaurant was clean, we went at 3pm so no wait at all. Thanks guys, well done we will be back!“

“After some shopping, I decided to go to the Arby's drive-through for a small meal. I made my brother order and he is not very good with English so i made him practice, ((Makena)) was very patient her tone of voice was very friendly and she took the time to try and understand my brother and get my order right, She told us the amount that was due, and she asked if I wanted to get any sauces I told her yes and I'm honestly so glad she asked because I had forgotten to order sauce. I asked if French and ketchup were OK and she Nodded then later came back with my drink and told me there was going to be a wait on my food I told her there was gonna be no problem that she was OK. It kinda looked like she was the only one there. Maybe there were people in the kitchen, but she was the only one that attended me and my brother she did apologize for the wait but honestly, her great attitude and friendly smile made the wait A better experience Instead of a frustrating one.

And to add on, she also gave me ranch ketchup and marinara sauce, which was really thoughtful
I got mozzarella sticks and chicken tenders with a medium Coke
#WeLoveMakena and I'm definitely coming back“