Chipotle Mexican Grill in Carmel

“Raoul provided outstanding service at this location. He greeted me warmly with a genuine smile, quickly prepared my burrito bowl, and even offered me a complimentary drink, such a thoughtful gesture. His kindness and efficiency made the visit memorable, and I’ll definitely be returning to this Chipotle because of the great experience he delivered today.“

“GIVE TYLER A PROMOTION. You were out of fajita vegetables and TYLER took excellent care of the customer! A perfect example of good management. Better promote Tyler before another company takes his great service skills. If you are seeing this Tyler thank you for the immaculate service brother. You are a rare breed these days!!“

“Food was acceptable but not very flavorful. I got a bowl with 2 proteins (chicken/barbacoa) & neither had the char grilled and/or spiced as normal. Both portions were so small that weighed together they wouldn't have made 3 ounces. I can get a 6 ounce steak at Chilis with the sides for the same price. Requested a wedge of lime to enhance my food and was informed that they do not provide lime for customers. I was even willing to pay for the lime, but they still declined my request. I am very disappointed in the flavor of the food and the willingness to provide a small wedge of lime to enhance the flavor. I do, however, realize that each location is responsible for the preparation of the food products, and there will be flavor variations, but there should be some standardization as far as seasonings and quantities.“