“I used to have this place bookmarked, but the last few times I've been there, the service has been terrible. The young staff are more focused on their social media than on customer service. On top of that, it seems like they were told to reduce the portion sizes—especially the protein—so I felt ripped off when I saw how tiny my bowl was for nearly $20. I think that's a shame.“
“Food was acceptable but not very flavorful. I got a bowl with 2 proteins (chicken/barbacoa) & neither had the char grilled and/or spiced as normal. Both portions were so small that weighed together they wouldn't have made 3 ounces. I can get a 6 ounce steak at Chilis with the sides for the same price. Requested a wedge of lime to enhance my food and was informed that they do not provide lime for customers. I was even willing to pay for the lime, but they still declined my request. I am very disappointed in the flavor of the food and the willingness to provide a small wedge of lime to enhance the flavor. I do, however, realize that each location is responsible for the preparation of the food products, and there will be flavor variations, but there should be some standardization as far as seasonings and quantities.“
“I don't frequently visit Chipotle, but I was in town visiting family and stopped in for lunch. James was very friendly and made my order for me, he made the best burrito bowl I've ever had! I would definitely recommend this location to anyone in the Hamilton County area of Indiana!“