Taco Bell in Greenfield

“Great job hiring new staff and management. I used to avoid going to this place, I’ll admit, I went in there pissed about my daughters food being messed up and figured I’d be dealing with attitude or just ignored, but the new general manager was so patient and understanding, and sweet, she had the team remake our order, and offered my daughter some cinnamon twists talked to us like family friends. Great job. We will be back.“

“I am writing this review specifically to recognize the outstanding customer service at this location. While I have had consistent technical issues with the mobile app at this store, the manager, Jennifer, has been an absolute lifesaver.
I first met Jennifer when I had an order issue a while back, and she was incredibly helpful then. Today, the app unfortunately glitched again, charging me without sending the order through to the kitchen. Jennifer actually remembered me from my previous visit and immediately stepped in to help.
She took care of everything and ensured I left with my meal and a positive experience. It is rare to find someone who provides such personalized and attentive service. Jennifer is a huge asset to this team and made a frustrating situation much better. I truly appreciate her help!“

“Best service I have had in the drive through in a long time. Didn’t catch her name, but the girl with purple hair was exceptionally polite, clear, easy to understand, and friendly. She smiled and made eye contact, and allowed me to take a second to think about my order without rushing. The only thing that would have improved my experience would have been some napkins in the bag, but I didn’t ask for them so no biggie.“